Hi, went through the Amazon trial by fire as a Seller... Amazon Seller Performance Team suspended my account for dubious reasons, I tried to get re-instated on my own, but my plan and points made were ignored by Seller Performance. I needed help and began shopping around. I was impressed by Kenneth either always being available or having someone else available 24 hrs a day. He also clearly explained the plan and process and then helped craft a great plan (much more detailed than my own). I am truly thankful for his help and direction. Also, must admit, I am enjoying reading his books too! Don't know how he finds the time! Highly recommend his services.