Love how easy it is to setup emails and campaigns. Interface is clean, nice, and covers everything I need to setup automated emails. The product review manager is the best, now I can see all my reviews come in and get notifications. Buyer-review matching feature is worth every penny.
Would be awesome if Feedbackwhiz adds some more tools that covers listing and keywords.
Excellent support, response time was very fast when I had questions and they were very helpful and friendly on helping me get started.