I've had a great experience with my 3 most recent shipments handled by Freightos, 1 by air and 2 by sea. As a new FBA retailer I was able to lean on the Ferightos shipping team to help me with communication between my manufacturers in China and the freight forwarders I was working with. I would have been lost without their timely help and response.
When I received an email from across the pond from my manufacturing rep telling me the shipping company was being difficult, the Freightos team stepped in and worked out the details between them for me. That was a huge relief since I didn't have a clue how to handle such a problem occurring thousands of miles away.
I would recommend any new FBA retailer explore the shipping options provided by Freightos and know that someone on the other end will have your back if anything should go less than perfect.