After submitting my problem in writing to Thompson and Holt, including all correspondence with Amazon, and paying the fee, I received an email saying that Katie would be helping me. Within 24 hours I had an appeal letter. I asked to edit a few sentences, and received a prompt reply plus further direction. I submitted the appeal letter on 24th December, and got a reply from Amazon on Christmas Day, stating that my account was reinstated. Wow. I am impressed. Use Thompson and Holt! They know exactly how to help you.