After sending two appeal letters to Amazon and none of them got accepted, I was almost sure there is no way to get our account back. (Suspension 3 days prior to Christmas...yay!!! :evil During our research we found Thompson &Holt, and upon reading every review we decided to try them. To be completely honest I was afraid but I had more to loose than just £400, four years of my work was at stake and bigger part of our income. After sending our new appeal letter with plan of action written by Lucy our account got reinstated after 5 days. With no additional information needed. If anyone is afraid or undecided about T&H services, please don't hesitate. Don't risk your account and get professional company to help you. They are great, doing fantastic job helping Amazon Sellers.