What was good about this product or service overall? Very easy to use and has not failed me so far! Setting up bids is easy and you can change them any time you need too. I have won numerous auctions using Gixen that I couldn't possibly have monitored myself. It also helps you set a price you are willing to pay and sticking to it!
Could anything have been better? NO!
How was the support? There is good information on the website about the service and how it works- they are very honest and open.