Well, I have to admit to having been using this service for many, many years. It is an early sniper tool that still and always works great, I've never thought to use any other, highly recommended and good value. Very reliable and uncomplicated gui and the 3 second double whammy service is cheap. Worth subscribing at $6 a year. Server has never been down that I recall and this tool makes eBay a much better experience. I am a happy long term customer. You have to give them your ebay details but don't panic, this is a reputable service with long history and a very good policy of making it affordable, really levels the playing field, get in with the snipers and enjoy.