When our Amazon account got suspended, we were very upset. We googled about companies that could help us and only went to Thompson and Holt since we saw loads of positive feedback about them. The support we got initially from Simon Holt was very professional. However, Katie was the real star who helped us throughout the case. She was very precise and persistent and got us back trading. We think this company is the best and we can't express enough gratitude to this company. This is beyond a five star rating.