What was good about this product or service overall? Nothing
Could anything have been better? Everything How was the support? non existent
Ridiculously overpriced rubbish. Feedback does not increase at all. All this does is automatically send feedback request emails which most customers do not want to receive anyway. Its nothing more than an automated system that should cost nothing. The cost is extortionate compared to its simplicity. Customers just get fed up and angry that they receive more unsolicited emails.