What was good about this product or service overall? It allows us to have like inventory on two platforms and creates eBay listing
Could anything have been better?
Your inventory update formula can cause us to oversell.
Your formula could be right or wrong with the parameters you use. It would be accurate if inventory qty was checked then reduced vs checking it one every 6 hours and storing that number and reducing the stored number.
A work around we implemented is, enter Ebay and Amazon orders each hour then update inventory each hour. We have been testing this for a few weeks and it has reduced our oversell.
Still there is a risk of having our inventory wrong for up to an hour when JoeLister updates Amazon with a number that is not current.
There are many more items we would list if we could choose a qty to list of more than 1 for select items.
How was the support? A call center would help, live chat would be an upgrade from email. Email works but response of a day or so is not very speedy.