our Amazon account was suspended, Sarah from Thompson and Holt inc wrote a letter for us in 12 hours, the letter is very professional, and it covers all necessary parts and concerns. we just added our amazon account information there, it was very easy for us.
we sent to amazon seller performance team, after 8 hours, our account is back. now, we are continue selling in amazon again. no any issues any more.
really appreciate for the great service!! i would recommend this company to anyone who has amazon seller account issue.