What was good about this product or service overall? The customer support staff is exceptional. This type of service is rare in these times. Customer service is a deal breaker for us and ShipWorks is how we wish most companies would operate.
Could anything have been better? No. I can't think of an instance during my conversation/service call where it could have been improved.
How was the support? Excellent. My support representative, TC, gave me a great sense of the type of service and support Shipworks is willing to extend to its customers.