Okay, but can be a hassle.

A review of Feedback Express by Wacko247
United Kingdom United Kingdom
Kudos: 15
Joined: Mar 9, 2018
starstarstardim stardim star
Okay, but can be a hassle.
9 Mar 2018
For the past 11 moths it has been worth while. However Amazon have now implemented an opt-out feature for buyers. Meaning those who opt-out do not received the emails sent via Feedback Express. Currently 1/3rd of my messages aren't getting through to my buyers and i'm concerned this will only increase as people become aware of the opt-out feature in the coming 12 months. So basically i'm not getting the serviced i paid for (Amazons fault not feedback express admittedly). Therefore i will not be renewing with feedback express.

UPDATE:They have now alleviated my concerns
UPDATE: They promised me a 33% recurring discount, only a few months down the line, they have now withdrew the discount. Avoid - not worth the hassle.
UPDATE: ~They have now reinstated my discount and i was told it was removed in error. Still leaving 3 stars due to the hassle.

[Last edited: 22 May 2018]
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