They were very quick to reply to my messages via chat on there website.
I cant believe my ASIN is active again, it did take a long time, but was well worth the wait as my income is mainly from amazon. My ASIN was down because of IP infringement, they said they could help and they delivered. Would really like to give a big thank you to emily!!
I would highly recommend their service if you do have any problems with your Amazon account.
Thank you again for your patience, will definitely use again