The support provided by Mark Johnson has been very good. The system is working as expected and Cloud Commerce regularly touch base in order to check everything is okay. Admittedly I am not using the system at full capacity but for what I am using it for (Amazon/eBay inventory management) it certainly is working well. I tried a similar company before in the past and they just could not align my inventory so I had to look elsewhere for a solution. Look forward to using the system more extensively. Overall I recommend Cloud Commerce Pro.