We're a top rated, award winning Amazon professional seller, and were looking for a new platform that is cost effective, and responsive to the changing needs of Amazon sellers.
We have communicated with the staff at Feedback Tuner about the needs of sellers and have found Feedback Tuner to be exceptionally responsive to our suggested changes.
Like Feedback Genius, but less expensive, their platform has been geared towards seller feedback, but also offers Product Review tools. They are currently working on plans to improve Product Review monitoring in addition to seller feedback.
They're also planning many new features to make their platform even more beneficial to Amazon sellers.
This is a company that offers a very cost effective solution for Product Reviews and seller feedback and will be adding other important seller tools you'll want to take advantage of.
We suggest you contact their excellent Customer Support Department for any questions or comments you have about their service. They are very responsive and unusually open to improvements to their platform to help Amazon sellers.
This is an Amazon resource you should really consider in addition to other tools you're using.
Lyle W. Place II President Natural Brands Companies