We got suspended after account review - without giving any reason. Collected all invoices and removed all iffy items from our inventory and reached out to ThompsonandHolt. Immediate chat support and someone to speak to directly was really a plus. I provided all required information and dedicated representative got back to me within 24h with appeal and well-structured Plan of Action - we submitted it on Friday and on Monday we were back on.
The support was great - I spent almost an hour on chat without any pressure.