Horrible Product, Horrible Company, Bad customer Service

A review of Vendio by onlineseller1
United States United States
Kudos: 15
Joined: Jun 8, 2018
stardim stardim stardim stardim star
Horrible Product, Horrible Company, Bad customer Service
8 Jun 2018
What was good about this product or service overall?

The only good thing about this product was that you could end the subscription. We would be totally screwed if they didn't let us end this crap.

Could anything have been better? It is a joke program that will shut down your eBay listings even though quantity is still available. For some reason, after a sale was made they would shut down. But that's not it, the have this sku problem where you need to make new skus for Vendio just to list items on eBay. HOW DUMB? Can't I just use my own information? No because that makes it too easy.

How was the support? They are only a 2 person team. So don't think about them actually solving a problem. The system has a bevvy of errors and glitches and they are not very timely in responding. I'm saying this because you are charged for this crap.

The lack of English makes it very hard to understand their instructions. We sell on Amazon, eBay, Walmart and New Egg. We know what we're doing. These guys are just not good. Save your self the time and frustration. It will be a waste of labor in the end.
USA United States
Kudos: 30
Joined: Jul 13, 2018
Re: Horrible Product, Horrible Company, Bad customer Service
23 Aug 2018


Thank you for providing your feedback. We are sorry you were not happy with Vendio.

We take your feedback very seriously and hope you give us a chance to make it right. We will be following up with your case so this will never happen again.

So, we'd like to know more about your specific situation because we need to investigate the situation. We would greatly appreciate the opportunity to discuss more about your case.

Providing excellent Customer Service is Vendio’s main goal.
We do hope you don't judge the entire company by this one experience.

Thank you again for your feedback, cooperation and understanding.

Yours sincerely,
Vendio Team
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