Easy to use dispatch and stock control system, user friendly
4 Jul 2018
Easy to use dispatch system, very user-friendly never used a system before. Dispatching is so much quicker, all done from one place.
The system selects carriers based on the rules you set up and uploads all tracking numbers to all the platforms for you, so saves you lots of time. You can group orders together saving you time and money.
You can search for all your customers from one location using their name, postcode, order number and many other options. You cannot search customer via name on some platforms which can be a pain.
It has great feature's such as Watch List to highlight new customer orders which need to be actioned differently.
Stock control, ensuring oversells do not occur, keeping good relationships with customers and sales channels.
A variety of reports providing everything a business may need.
Saved time using the Message Centre feature, all emails come to one place rather than having to monitor the numerous channels. You can also set up triggers so customers are kept updated on there order.
The website provided is easy to use The staff are open to feedback and have implemented new features based on our recommendations to improve the system further and we required.
They seem to be constantly building features and sending out releases of these we are made available to us at no additional cost.
The staff are extremely friendly and professional dealing promptly with any queries.