Product - excellent, very user friendly. rare to find a product that is both capable of complex rules etc and easy to use. I don't think I've even touched on 75% of what the system can do. And they are always adding features etc.
Service - exceptional and very friendly - I work nights and bank holidays and and and... and they always seem to come back to me whenever it is that I need help.
I would recommend this to anyone who has an online business with Amazon or eBay. I actually don't want to write a review, truth be told! , because it's like a secret weapon... but I also want to give some pay back for all the support this team have given me.