Online shopping cart abandonment rates are at an all-time high. In some cases, the rate has reached an astonishing 80%. This is exactly why retailers need to continue to optimize their Ecommerce websites year over year, attempting to combat this alarming trend.
A competitive UX benchmark study was conducted on four ecommerce retail websites:
Bed Bath & Beyond
Crate & Barrel
If you're looking to improve sales and conversions on your ecommerce website it's worth looking into this UX benchmark study — includes key recommendations focused on optimizing and delivering great customer experiences. This free report is available for download here.