All posts by Guest Author

6 Negotiation Strategies to Use With Your Chinese Suppliers

How to get better prices from your suppliers without sacrificing quality. Includes tried-and-tested email scripts that you can use straight away.

Chinese salesperson negotiating on phone

This post is by Jae Jun, a seven-figure Amazon seller and founder of Gorilla ROI, software that connects Seller Central data to Google Sheets.

You’ve found a brilliant product on Amazon. The scouting methods and tools show you that this is the one.

You’ve gone through the initial steps of:

  • Contacting multiple suppliers and requesting samples
  • Rigorous sample testing
  • Narrowing it down to two suppliers based on the initial samples and price

At this point you are going to enter the negotiation stage as you don’t want to take the quoted prices at face value.

I’m going to share six simple strategies to help you negotiate and get better prices from your suppliers, without sacrificing quality and workmanship.

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How to Integrate with Amazon Vendor Using EDI

Amazon Vendor does not have an API, so retailers who want to integrate with the system have to get to grips with the obscure world of EDI

Amazon Vendor Central EDI

This post is by Katherine Khoo, Managing Director at ecommerce software development company Khoo Systems.

If you’re an Amazon Vendor (or a seller considering the Vendor program) the question of how to integrate with the system is likely to have come up. What does it take to connect with Amazon Vendor? And how does it work?

Amazon Vendor uses an interface called EDI (electronic data interchange) which allows you to extract order management data from Amazon Vendor. Unlike the Amazon marketplace and other common sales channels, Amazon Vendor does not have an API (application programming interface) so EDI is your only option.

In this post we’ll explore what EDI means, how it works for Vendors, and what it looks like technically.

To learn more about the Amazon Vendor program in general, see Amazon Vendor Central: Everything You Need to Know.

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Make Your Amazon Business More Profitable With Benchmarking

Improve your financial education with these six steps to make your business leaner, faster, more competitive and more profitable

Dials comparing company and competitors

This post is by Jae Jun, a seven-figure Amazon seller and founder of Gorilla ROI, software that connects Seller Central data to Google Sheets.

In this article, I’ll take you through the steps to analyze your profit margins and find benchmarks to make sure your business is running at optimal levels.

Using the methods I outline below, I was able to take our business from a low 30% gross profit range to 35-45% margins for many of our products.

This helped us break out from a sales plateau of $250k in revenue to over $2M in a few short years. Our sales continue to grow quickly today.

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3 Ecommerce Customer Service Hacks Every Seller Should Know

Reply templates, best practices and advanced hacks for three of the most common ecommerce customer support questions

Hands up asking questions 1200

This post is by Nadav Roiter, Marketing Manager for Subivi and a freelance journalist.

In this post I will show you how to deal with three common ecommerce customer questions as quickly as possible, while also providing excellent customer service.

You’ll learn how to reduce the time you spend dealing with these, and how you can transform ecommerce customer service from a time-consuming admin chore to an easy task that helps grow your business.

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Sourcing Products from India: An Alternative for Ecommerce Sellers?

As the trade war between U.S. and China pushes up prices for importers, online sellers should consider sourcing products from India.

Indian products

This post is by Meghla Bhardwaj, an expert in sourcing products from India and China, and organizer of Global Sources Summit for ecommerce sellers.

While most private label ecommerce sellers buy products from China, an increasing number of sellers are exploring alternative markets such as India to diversify their business and minimize risks.

The import tariffs imposed by the U.S. on China-made products has further accelerated the need to look beyond China.

This article describes why sellers should import from India, what kind of products are manufactured there, and how to find suppliers.

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