All posts by Lizzie Davey

Selling to the USA? Here’s How To Get Paid Faster and Save on Currency Exchange

Payability and OFX have teamed up to offer a streamlined global cash flow solution and preferential rates for cross-border marketplace sellers.

Payability OFX Scale Your Cross Border Business

A new global partnership provides online sellers with next-day payments from their U.S. marketplace sales, and big savings on currency conversion when they bring these sales proceeds back home.

On one side of the partnership is Payability’s Instant Access service. This provides next-day payments from marketplace sales, covering Amazon, Walmart, Newegg, Tophatter, Jet.com and MoreCommerce. Instead of payments taking weeks, online sellers can receive payments each day.

On the other side is OFX, with their Global Currency Account. This provides local currency accounts in U.S. dollars, British pounds, Euros, Canadian dollars, Australian dollars and Hong Kong dollars. Sellers can pay international suppliers directly from their account balance, or transfer funds home at exchange rates which offer significant cost savings.

The two services work in tandem to help sellers accelerate their cash-flow and bring more money back home. They can make more frequent stock purchases, pay suppliers more efficiently, and just grow faster overall.

Here’s everything you need to know about the new partnership between Payability and OFX.

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Support Better and Sell More with eDesk from xSellco

Customer support is a vital part of ecommerce, but it can be time-consuming and costly. eDesk is transforming that process.

Ray Nolan of xSellco
Above: Ray Nolan, xSellco founder and CEO

One of the most time-consuming aspects to running an online business is customer support. It’s a buyers’ market, and consumers are more savvy than ever. They expect businesses to respond to their messages almost instantly and, if they don’t, they will shop elsewhere. 

But, if handled properly, customer service can be a business opportunity. Pre-sales contact can provide sellers with an opportunity to connect with potential customers and generate more sales.

xSellco has been developing software for multichannel sellers for eight years, and eDesk was created specifically to tackle the issues around customer service. Using artificial intelligence to generate automatic responses, eDesk can dramatically reduce response times, improving customer satisfaction and lowering the cost of support.

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Amazon Business: Your B2B Selling Questions Answered

Amazon Business is geared towards business buyers, with a number of features to meet their needs. Here’s everything sellers need to know.

Amazon Business on boxes background

Amazon has pretty much monopolized consumer-facing ecommerce – selling products to people for their personal use – but business-to-business (B2B) ecommerce is a whole different ball game. Some businesses have been buying from Amazon for years, but many larger companies have strict purchasing policies and Amazon has not been up to their standards.

In 2015, Amazon adapted its strategy to attract business buyers, through the new Amazon Business program. Businesses who wouldn’t buy from Amazon before could now access multi-user accounts, get quantity discounts and access detailed spending reports, along with other features.

As a result, Amazon quickly increased its market share of the huge B2B ecommerce market. In its first year, Amazon Business reached $1 billion in sales, with millions of buyers and hundreds of thousands of marketplace sellers trading through it. With total B2B ecommerce sales in the U.S. now over $1 trillion, there’s a lot more room for Amazon to grow from their 0.1% market share.

Here’s what Amazon Business is all about, and how to take advantage of the rapid growth in B2B ecommerce as a marketplace seller.

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eBay and MPNs, UPCs and EANs: All Your Questions Answered

The need for product identifiers on eBay has left sellers confused. What do they mean and how do they benefit sellers, buyers, and eBay?

Cubes with barcodes

MPNs, UPCs, EANs, GTINs, ePIDs… selling on eBay is starting to feel like swimming through alphabet soup!

Over the past few years, the platform has introduced a number of different initiatives to make shopping easier and more efficient for its customers.

To do this, eBay has been asking sellers in many categories to add “product identifiers” to their listings. That’s where all the acronyms come in, including MPNs, UPCs and several others. These codes help eBay display relevant products to shoppers and encourage search engines like Google to place eBay listings higher in the results.

But sellers are confused by all the different product identifiers. Which ones are required and which ones are optional? Is it beneficial for sellers to play ball with the new rules, or is it better to try and work around them? And, perhaps most pressingly, what is the purpose of all this anyway?

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StoreAutomator: The Multichannel Solution for Retailers, Brands, and Agencies

Say goodbye to spreadsheets and put multichannel ecommerce on autopilot with the powerful capabilities of StoreAutomator.

StoreAutomator's Gokhan and Onur at the PROSPER show

Ecommerce businesses that sell many products across different channels often hit a stage in their growth where their systems start to hold them back. Having multiple suppliers and orders going out through Amazon, eBay and other channels can be a nightmare to track and control without a multichannel management solution.

This is where a tool like StoreAutomator can make all the difference. StoreAutomator helps ecommerce businesses to automatically list products, run advertising campaigns and fulfill orders across multiple marketplaces, shopping carts, and advertising channels. There is no need for spreadsheets, and repetition is completely eliminated.

StoreAutomator is used by ecommerce businesses of all kinds, including retailers, brands, manufacturers, and agencies, particularly those with numerous product lines and high order volumes.

Here’s where StoreAutomator came from, what it does, and what makes it different to the other multichannel solutions out there.

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