Category Archives: Vendor Profiles

Improve Your eBay Customer Support With Subivi’s CRM System and Knowledge Hub

Subivi was built by former eBay sellers to take the pain out of customer support. Now they’re sharing their knowledge in The Subivi Times.

Subivi eCommerce CRM co-founder
Michael Epstein-Lapid, co-founder and product leader at Subivi.

This post is by Nadav Roiter, Marketing Manager for Subivi and a freelance journalist.

Customer support forms such a huge part of the online shopping experience. Sellers that are nailing it with great customer service are reaping the rewards in the form of loyal fans and buyers that keep coming back for more.

Subivi is tapping into this important part of the ecommerce industry with a product that offers customer service automation features, so you can deal with customer questions as quickly as possible while still providing excellent support.

Co-Founder Michael Epstein-Lapid has also unveiled a new initiative called The Subivi Times. This is a knowledge hub with articles that inform and inspire ecommerce sellers looking to grow their business and increase profitability.

Here’s where Subivi came from, what it does, and what makes it different to the other ecommerce customer service tools out there. We also find out what makes The Subivi Times unique.

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StoreAutomator: The Multichannel Solution for Retailers, Brands, and Agencies

Say goodbye to spreadsheets and put multichannel ecommerce on autopilot with the powerful capabilities of StoreAutomator.

StoreAutomator's Gokhan and Onur at the PROSPER show

Ecommerce businesses that sell many products across different channels often hit a stage in their growth where their systems start to hold them back. Having multiple suppliers and orders going out through Amazon, eBay and other channels can be a nightmare to track and control without a multichannel management solution.

This is where a tool like StoreAutomator can make all the difference. StoreAutomator helps ecommerce businesses to automatically list products, run advertising campaigns and fulfill orders across multiple marketplaces, shopping carts, and advertising channels. There is no need for spreadsheets, and repetition is completely eliminated.

StoreAutomator is used by ecommerce businesses of all kinds, including retailers, brands, manufacturers, and agencies, particularly those with numerous product lines and high order volumes.

Here’s where StoreAutomator came from, what it does, and what makes it different to the other multichannel solutions out there.

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How AMZAlert Works to Protect Your Amazon Listings: Step-By-Step

Track any changes to your Amazon products including titles, images, hijackers and reviews. Alerts are sent within minutes of being targeted.

Police car with light flashing

Sabotage from other sellers is a big problem on Amazon. For many sellers, their competitors are constantly trying to jump on their listings, submitting fake reviews and trying to interfere with their product details. It’s essential to continually monitor your Amazon products, but doing that manually is resource-intensive and exhausting.

AMZAlert is a specialized, automated tool for monitoring Amazon listings. It continually scans your products and lets you know if there’s a problem. This saves hours every week, and gives peace of mind that if one of your ASINs is under attack you will know about it fast.

In this post, we’ll walk you through the AMZAlert software and let you know how it works, so you can focus your efforts on growing your Amazon seller business, not on watching out for competitors.

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Make Better Buying Decisions With Algopix Product Research

Analyze any product on Amazon, eBay and Walmart, across 16 different markets, with product and market research platform Algopix.

Algopix founders

Products are the bread and butter of an ecommerce business. Some sellers get lucky and find a product that shifts from their digital shelves like no other, but many struggle to find the sweet spot.

As a result, sellers often end up with a lot of inventory that won’t budge. This costs them time, money, and resources and, in the worst case scenario, can bring a business to its knees.

Today, product research is easier than ever before. Algopix pinpoints products that are successful by providing users with estimated unit sales, expenses breakdowns, and competitor analysis across Amazon, eBay, and Walmart.

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Understand the Numbers Behind Your Ecommerce Business With Zynergy Books

Outsource bookkeeping, improve your financial management skills, and increase your profits, with ecommerce specialist Zynergy Books.

Zynergy Books Mike Cortes in office

Bookkeeping is a necessary evil for online retailers. Some sellers see hundreds of transactions a day, making it difficult to keep track of money going in and out. On top of that, cashflow issues can go unnoticed and threaten the survival of any business, even those that are very profitable.

The obvious solution is to hire a professional bookkeeper to balance the numbers and keep your books correct and up-to-date. But there’s only so much a bookkeeper can do. You’ll typically have contact with your bookkeeper once a month, when you send over your latest figures, then they’ll then go away and work their magic alone. Rinse and repeat every month.

Zynergy Books does things differently. They provide bookkeeping services to ecommerce businesses, so sellers can offload that work and spend their time more productively. But then Zynergy uses their experience in both ecommerce and finance to provide personalized coaching, helping retailers cut costs, improve cashflow and boost profits.

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