Category Archives: Operations

Run your business efficiently, manage inventory and fulfillment, and outsource successfully.

Understand the Numbers Behind Your Ecommerce Business With Zynergy Books

Outsource bookkeeping, improve your financial management skills, and increase your profits, with ecommerce specialist Zynergy Books.

Zynergy Books Mike Cortes in office

Bookkeeping is a necessary evil for online retailers. Some sellers see hundreds of transactions a day, making it difficult to keep track of money going in and out. On top of that, cashflow issues can go unnoticed and threaten the survival of any business, even those that are very profitable.

The obvious solution is to hire a professional bookkeeper to balance the numbers and keep your books correct and up-to-date. But there’s only so much a bookkeeper can do. You’ll typically have contact with your bookkeeper once a month, when you send over your latest figures, then they’ll then go away and work their magic alone. Rinse and repeat every month.

Zynergy Books does things differently. They provide bookkeeping services to ecommerce businesses, so sellers can offload that work and spend their time more productively. But then Zynergy uses their experience in both ecommerce and finance to provide personalized coaching, helping retailers cut costs, improve cashflow and boost profits.

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eBay Global Shipping Program: All Your Questions Answered

eBay’s Global Shipping Program allows sellers to access international customers and reach new markets, but is it the best option for sellers?

Parcels being delivered around the world

International shipping is a complex activity. There are a multitude of considerations from customs duties and taxes, to long delivery time frames and flawed parcel tracking.

eBay’s Global Shipping Program (GSP) aims to make international shipping easy for eBay sellers. With GSP you only have to ship your product to a warehouse in your own country, then eBay takes over and handles international delivery to the buyer.

But how well does the program work? What are the pros and cons? And is it really the best way to ship internationally?

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How Red Stag Breaks the Rules of Ecommerce Fulfillment

Most 3PLs expect to make mistakes. Red Stag guarantees that it won’t, with fast inbound processing, zero losses, and 100% order accuracy.

Man handling box at RSF

This post is by Chris Molitor, Vice President for Business Development at Red Stag Fulfillment.

In early January 2013, two ecommerce entrepreneurs stepped gingerly around piles of packing material in the fulfillment warehouse they had hired to ship their products. Their Christmas season had been a disaster, with orders shipped late, packages mis-shipped, and inventory lost.

The owners had come to the fulfillment warehouse in person to do something that most ecommerce businesses do in January: assess what went wrong during the busiest time of the year, the holiday sales season that can make or break an online retailer.

When they walked into the warehouse, they immediately saw the problem. The main floor was a mess. The employee breakroom was filthy. Employee morale was low.

Their ecommerce startup was growing fast, but the entrepreneurs knew they couldn’t sustain their growth without reliable order fulfillment. So, they decided to create their own fulfillment company. In the spring of 2013, they launched Red Stag Fulfillment.

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29+ States Are Bringing in Sales Tax Economic Nexus. Are You Ready?

Sales tax will never be the same again after South Dakota v. Wayfair, as a majority of states jump on this new opportunity to tax remote sellers.

US sales tax states and economic nexus chart

Shown above: remote seller nexus by state as of October 4, 2018

U.S. sales tax will never be the same again, especially for online sellers.

Why is that? Well, a Supreme Court ruling on June 21st, 2018 threw out the idea that liability for sales tax had to be based on having some sort of physical presence in the state.

Now, due to the South Dakota v. Wayfair case, states can introduce something called economic nexus. There are no tests of physical presence at all for economic nexus. Instead, a seller can become liable to sales tax based on the total number of orders shipped to customers in that state, or the total dollar value of those orders.

Today, 29 U.S. states have adopted economic nexus, and more could follow suit. How did this seismic shift in sales tax come about? What are online sellers’ new obligations, and what do they need to do to fulfill them?

We’ll also look at the services provided by post sponsor Avalara, to help sellers handle their sales tax responsibilities.

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Amazon Logistics: Innovation or Exploitation?

Is Amazon Logistics good for consumers, bringing the delivery industry into the 21st century? Or is it taking workers’ rights back to the 19th?

Amazon truck representing Amazon Logistics

In September 2018, Amazon announced that it was buying 20,000 brand new Mercedes-Benz Sprinter vans to help expand its Amazon Logistics division in the U.S. That doesn’t come cheap, and it’s a lot of wheels – and people – to take care of.

How many new employees, sorting facilities and garages will Amazon need for those 20,000 vans? Actually, they won’t need any at all. Instead, Amazon is encouraging people to start their own independent delivery companies, lease the vans from them, and deliver their packages for them.

Amazon Logistics isn’t structured like a traditional carrier, and it doesn’t perform like one either. It delivers seven days a week, and orders can be with the buyer the same day that they were placed. Often, packages are left outside homes, and no signature is taken as proof of delivery. That’s a lot of industry norms being broken.

So, what’s the verdict on Amazon Logistics? Does it offer a better, more modern and innovative service? Or is it a cheap, unreliable and exploitative pretender? Should vendors and FBA sellers even care how their products get to consumers, or does that only affect Amazon’s own reputation?

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