Category Archives: Supplier Spotlight

How Red Stag Breaks the Rules of Ecommerce Fulfillment

Most 3PLs expect to make mistakes. Red Stag guarantees that it won’t, with fast inbound processing, zero losses, and 100% order accuracy.

Man handling box at RSF

This post is by Chris Molitor, Vice President for Business Development at Red Stag Fulfillment.

In early January 2013, two ecommerce entrepreneurs stepped gingerly around piles of packing material in the fulfillment warehouse they had hired to ship their products. Their Christmas season had been a disaster, with orders shipped late, packages mis-shipped, and inventory lost.

The owners had come to the fulfillment warehouse in person to do something that most ecommerce businesses do in January: assess what went wrong during the busiest time of the year, the holiday sales season that can make or break an online retailer.

When they walked into the warehouse, they immediately saw the problem. The main floor was a mess. The employee breakroom was filthy. Employee morale was low.

Their ecommerce startup was growing fast, but the entrepreneurs knew they couldn’t sustain their growth without reliable order fulfillment. So, they decided to create their own fulfillment company. In the spring of 2013, they launched Red Stag Fulfillment.

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Amazon Seller Suspension and Cancellation Cover: How Payouts Work

No Amazon seller wants to get suspended but, if it does happen, here’s how the Monitor & Protect claims process works in practice.

For Amazon sellers, having their account suspended has become an occupational hazard. But this doesn’t mean that it’s any less damaging when it happens. Sellers have to contend with the fact that they have little or no funds coming in, while expenses like staff costs and rent still have to be paid.

Monitor & Protect is a comprehensive Amazon seller protection service from Thompson & Holt. It includes account health notifications and listing hijack alerts, to help sellers avoid suspension in the first place. If suspension does occur, Monitor & Protect includes an appeals service, and most sellers are reinstated quickly.

But if sellers are out of action for more than five days, there’s cover to fall back on of up to £50,000 (around $70,000), underwritten by insurance market Lloyd’s of London. Here’s how it all works, including a real example of the claims process in action.

This is an updated version of a post originally published in April 2018.

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ManageByStats: The All-In-One Operating System for Amazon Sellers

Amazon private label sellers can get everything from market research and analytics to PPC ad management and email automation in one tool.

Man working on computer on mountain

Most Amazon private label sellers have the same needs, and follow the same process. It starts with detailed market research, so the products you source will have the best possible chance of succeeding.

Even with great products, success doesn’t just happen by accident. Building sales momentum usually takes a lot of advertising, and asking customers for product reviews.

But how do you know if all your marketing efforts are working? You’ll need to monitor your search ranking, sales and profitability to find out. Once orders are flowing, you’ll need to plan when to restock and how many units to buy, or sales will come to a dead stop.

Market research. PPC ads. Review requests. Search rank. Reporting. Restocking. It’s a lot to think about. Many sellers use software to manage and automate each of these tasks, and end up using 5-10 separate apps, each with their own monthly subscription to pay.

ManageByStats, or MBS, takes a different approach. It’s one system which covers just about everything an Amazon private label seller needs.

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Will It Fit My Car? Help Customers Buy The Right Part With myFitment

Timely and complete fitment data across every online sales channel reduces customer questions, grows sales and lowers returns.

Car exploded into parts representing fitment

The auto parts niche is unlike any other product category. A lot of the success or failure of selling auto parts comes down to the fitment data that you add to your products. Fitment or compatibility is the vehicle year, make, model, engine etc. that your parts and accessories fit.

Having fitment data that is accurate and complete, and in the right format for every marketplace, is crucial to success in this industry. Only people who know the auto parts business will appreciate all the technical complexities involved in that.

myFitment founder Adrian Klingel has been in the industry for twenty years, starting at CARQUEST Auto Parts in 1998. In 2003 he created Illumaware, the first software-as-a-service business in the automotive aftermarket for data management, with customers including Ford Motorcraft, Brembo, and many other enterprise manufacturers. Over the years, Adrian has also been involved in the creation of industry-standard data formats like PIES XML, and eBay’s own master vehicle list (MVL).

As a whole, the myFitment team has been sending fitment data to Amazon for ten years. In the last three years they’ve provided over 1.5 billion lines of fitment data for over 25 million listings to leading marketplaces and websites. So, this company doesn’t just know how fitment works, they know how to handle it at scale.

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29+ States Are Bringing in Sales Tax Economic Nexus. Are You Ready?

Sales tax will never be the same again after South Dakota v. Wayfair, as a majority of states jump on this new opportunity to tax remote sellers.

US sales tax states and economic nexus chart

Shown above: remote seller nexus by state as of October 4, 2018

U.S. sales tax will never be the same again, especially for online sellers.

Why is that? Well, a Supreme Court ruling on June 21st, 2018 threw out the idea that liability for sales tax had to be based on having some sort of physical presence in the state.

Now, due to the South Dakota v. Wayfair case, states can introduce something called economic nexus. There are no tests of physical presence at all for economic nexus. Instead, a seller can become liable to sales tax based on the total number of orders shipped to customers in that state, or the total dollar value of those orders.

Today, 29 U.S. states have adopted economic nexus, and more could follow suit. How did this seismic shift in sales tax come about? What are online sellers’ new obligations, and what do they need to do to fulfill them?

We’ll also look at the services provided by post sponsor Avalara, to help sellers handle their sales tax responsibilities.

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