Skip McGrath on eBay Past & Present… a Seller’s Perspective

We spoke with long-time seller Skip McGrath about the changes that have had the biggest impact on eBay sellers over the years

Skip McGrath on eBay Past & Present

eBay has seen a huge number of changes since it opened for business in 1995. There’s been the introduction of a new search engine, big changes to feedback, increasing fees and more. Sellers have had to adapt to them all.

We caught up with Skip McGrath about how the eBay marketplace has changed over the last twenty years. Skip has been an eBay seller since 1999 and is also a trainer and author over at Online Seller’s Resource.

Here’s the changes which have had the biggest impact on sellers and what those changes mean for sellers today.

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Payability Takes Off With Instant Advance and Multiple Marketplace Support

From faster payouts for Amazon sellers, to upfront growth capital and support for 15+ marketplaces, Payability is moving really fast this year.

If you ask any online seller about their goals, you’ll hear two things almost every time: they want to grow their sales and they want to sell on more marketplaces. The first goal is essential, more sales means more profit, and a more successful business. The second goal, selling through multiple channels, makes the business a lot less risky.

These goals may sound simple, but they aren’t easy to achieve. To grow, ecommerce businesses need cash. You can only sell more if you have the funds to buy stock in larger quantities and quickly take advantage of new growth opportunities. Likewise, diversifying across multiple marketplaces takes a lot of effort to set up on each platform, to build sales and to manage everything day-to-day.

It’s been a year since we last talked about Payability, and its innovative service to help Amazon sellers get their payouts daily, now known as Instant Access. Things have moved really quickly since then.

Payability has a new service called Instant Advance, which provides ecommerce sellers with a big cash injection quickly to help grow sales. It has also expanded beyond Amazon, and now supports 15 marketplaces and shopping carts in total. Clearly this is a business moving as fast as the online sellers it supports.

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7 Steps to Pass Amazon’s New Invoice Verification Process

Amazon are applying a stringent new invoice verification process. Chris McCabe explains how it works so you can make sure you’ll pass.

This post is by Chris McCabe, a former Investigation Specialist for Amazon’s Seller Performance team and founder of ecommerceChris.com.

Amazon is asking sellers for invoices from their suppliers more often than ever.

These invoice requests can be triggered by a whole range of complaints around quality, authenticity and condition. Amazon will even ask for invoices before an item has made its first sale, if their algorithms decide that complaints are likely to come in the future.

Why is this happening? Amazon needs to protect the integrity of the marketplace, and prevent growing buyer fears of counterfeit products being sold on the site. They need to know it’s new, it’s safe, and you bought it from a legitimate supplier. It’s that simple.

When Amazon receive your invoices, they don’t just take a quick look then file them away. They really do verify them. They’ll make phone calls, send emails, check websites and more. Genuine invoices can be rejected if they don’t meet Amazon’s standards.

Here’s how to make sure that your invoices pass the verification process.

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How to Start a Subscription Box Business Using Amazon and Cratejoy

We spoke with Sophie Howard about the subscription business model. Here’s how to leverage Cratejoy’s platform and Amazon’s market reach.

As competition on online marketplaces has become fiercer, more and more sellers are looking for a way out of the ecommerce rat race. The big question is, “How?”

One way is to start a subscription box business. In this model, sellers put together a selection of products which customers pay to receive automatically, every month.

Subscription boxes exist for a wide variety of products, from beauty and pet supplies to comics, food and drink. Customers can choose to receive a set selection of items each time, or have a surprise box, where the items are chosen for them.

We spoke to ecommerce entrepreneur Sophie Howard about the subscription box business. Sophie builds and sells her own brands, and is the founder of Aspiring Entrepreneurs, where she coaches online business owners.

We talked about why subscription boxes are an attractive business model, how to leverage leading platforms Cratejoy and Amazon, and the unique challenges that subscription business owners have to overcome.

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eBay Account Suspended? Why It Happens and What You Should Do

eBay account suspensions are on the rise. Here’s why eBay suspends sellers, how the process works, and how to avoid it happening again.

This post is by Mordechai Epelbaum, an independent eBay business consultant and Tuvyah Schleifer, the founder and CMO of CRSeller, a bespoke marketplace services provider.

When there is a breach of eBay’s policy, sellers can have their accounts suspended. An eBay suspension means business interruption, and often a cascade of problems with serious implications for the seller.

Why does eBay suspend seller accounts? It’s their business to protect the community from bad buyers and sellers. They want to make sure that no one gets hurt. Not the brand, not the buyer, and not the seller.

Perhaps most importantly, policy violations hurt eBay’s reputation and, in the final analysis, that is why eBay cares about them.

In this post, we’ll explain why eBay accounts are suspended, how the process works, and how to avoid it happening again.

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