eBay’s shipping program promises Amazon Prime-like delivery to buyers. But should sellers opt-in to Guaranteed Delivery or hang back?
Last year eBay introduced Guaranteed Delivery, a program where sellers deliver orders in three days or less. eBay tells buyers when the order will arrive, and they can filter eBay search results to only show listings that qualify.
This is the first time that eBay has had a program like this, so sellers naturally have a lot of questions about Guaranteed Delivery. In this article, we’ll answer 16 of the most important ones. From how it works, to what happens if a delivery is late and, ultimately, whether sellers should opt in or stay out.
We spoke with long-time seller Skip McGrath about the changes that have had the biggest impact on eBay sellers over the years
eBay has seen a huge number of changes since it opened for business in 1995. There’s been the introduction of a new search engine, big changes to feedback, increasing fees and more. Sellers have had to adapt to them all.
We caught up with Skip McGrath about how the eBay marketplace has changed over the last twenty years. Skip has been an eBay seller since 1999 and is also a trainer and author over at Online Seller’s Resource.
Here’s the changes which have had the biggest impact on sellers and what those changes mean for sellers today.
eBay account suspensions are on the rise. Here’s why eBay suspends sellers, how the process works, and how to avoid it happening again.
This post is by Mordechai Epelbaum, an independent eBay business consultant and Tuvyah Schleifer, the founder and CMO of CRSeller, a bespoke marketplace services provider.
When there is a breach of eBay’s policy, sellers can have their accounts suspended. An eBay suspension means business interruption, and often a cascade of problems with serious implications for the seller.
Why does eBay suspend seller accounts? It’s their business to protect the community from bad buyers and sellers. They want to make sure that no one gets hurt. Not the brand, not the buyer, and not the seller.
Perhaps most importantly, policy violations hurt eBay’s reputation and, in the final analysis, that is why eBay cares about them.
In this post, we’ll explain why eBay accounts are suspended, how the process works, and how to avoid it happening again.
With Promoted Listings, eBay sellers can pay to jump to the top of the search results. How can sellers use these ads to best effect?
eBay Promoted Listings is a pretty simple advertising scheme.
You just choose which items to promote, and how much of the sale price you are willing to pay. eBay then boosts your items from their normal positions in the search results to the fourth or fifth spots from the top.
If a buyer clicks on a promoted item and goes on to buy it, you pay eBay the percentage you set, in addition to the usual final value fee. If the item does not sell, you pay nothing.
Despite its simplicity, there’s still a lot to think about with eBay Promoted Listings. How do you choose which items to promote? How much should you pay? Should you promote them all the time or just sometimes? When should you adjust the amount you’re paying?
Here’s the top ten questions we hear from sellers about Promoted Listings, and how to make sure you get the most out of every extra penny you give to eBay.
Over 200,000 eBay sellers have grown their businesses with tools including Feedback Reminder, Listing Designer, and ThankYou Emails
When sellers think of eBay software, they often think of tools that allow them to list items quicker or help manage their inventory. But when the co-founder of 3Dsellers, Alex Flom, started selling medical equipment on eBay ten years ago, he realized there was another problem.
Sellers were neglecting the marketing and promotional side of their businesses. This was a big deal. By promoting their existing products better, they could make more sales without having to offer any more products.
So, to help grow his business, Alex had developed a number of unique eBay tools. He soon made them available as eBay apps so other sellers could benefit from using them. The first was a very popular tool that added a share button to eBay listings – before eBay created their own sharing buttons.
In the eight years since then, 3Dsellers have continued to build innovative tools exclusively for eBay sellers. These have been amazingly popular, with over 200,000 eBay sellers using their tools to date. What’s more, their tools are no longer just eBay apps. Instead, they have all been upgraded and are now available on one dashboard for the first time.