Software News

August 2018 | July 2018 »

Amazon selling software ManageByStats has released a new scheduling feature for their advertising tool.

The scheduler allows users to pause and boost bids for keywords during selected hours, giving them the option to more effectively manage their ad spend. The Advertising tool runs within MBS, and connects to the campaign manager in the user's Amazon Seller Central account, giving them the ability to oversee all aspects of their Amazon Sponsored Ads. Full management of ad campaigns at each level is possible, from campaign to ad group to keyword, with additional features such as tracking of bid history, setting of targets for ACoS (Advertising Cost of Sales) and now scheduling.

"As we've mentioned before we're on an aggressive development cycle," says ManageByStats CEO, Philip Jepsen. "New tools and features are in the pipeline and more are planned. Scheduling for advertising is something very few other providers are doing, and we've got it readily available right in your Advertising tool."

ManageByStats incorporates multiple tools into a single suite of online software, providing services for stats analysis, profit, ROI, margin, customer management, inventory, graphing, feedback, reviews, automated customer emails, keyword monitoring, advertising and more.

Source: Digital Journal

Multichannel ecommerce solution ChannelAdvisor Marketplaces has announced an expanded strategic alliance to support Google Shopping Actions.

Announced this March, Shopping Actions provides customers an easy way to shop for products across Google platforms, including Google.com and the Google Assistant. Whether they're on mobile, desktop or using a Google Home device, customers have access to a shareable list, universal shopping cart and instant checkout – allowing them to seamlessly turn browsing into buying.

"Consumers today expect frictionless, seamless, personalized shopping experiences everywhere they shop – online, on the go, and increasingly with digital assistants like Google Home. In fact, 44% of consumers who use voice-activated speakers say they use it to order groceries and household items at least once a week. Shopping Actions helps retailers deliver a seamless and personalized end-to-end shopping experience by making it simpler for users to buy products across Google's surfaces at the exact moment of shopping inspiration. We want to make it as easy as possible for all retailers to join the program and are excited to be working with ChannelAdvisor to make this a reality," says Daniel Alegre, President Retail, Shopping and Payments.

With the addition of Shopping Actions support to ChannelAdvisor's suite of Google retail solutions, brands and retailers can now leverage the power of the ChannelAdvisor platform to list, manage, promote, and sell their products across Google's platforms.

"We're thrilled to expand our strategic alliance with Google as they introduce their Shopping Actions program," says Paul Colucci, Vice President, Global Business Development, ChannelAdvisor. "ChannelAdvisor's integration with Google Shopping Actions is the next evolution in the e-commerce industry. E-commerce sellers of all types and sizes can benefit from Shopping Actions as a sales channel, and we're excited to get our clients up and running on it."

Source: ChannelAdvisor

All-in-one eBay solution 3Dsellers has announced a new tool to help online sellers manage messages from buyers on eBay and Amazon.

CRM Helpdesk organizes all support tickets in one place with a comprehensive overview of each customer and support for multiple users, saving time while improving customer care and increasing revenue potential.

"We know online sellers face heightened numbers of customer tickets, increased service expectations and rapidly-changing market conditions," says Alex Flom, CEO and co-founder of 3Dsellers. "3Dsellers removes the need to manage an eBay business through different apps, providing an all-inclusive software and the CRM Helpdesk is the newest addition of an easy-to-implement solution to customer support. This release delivers eBay and Amazon sellers a solution to improve customer experience and maximize their business potential."

The highlights of the 3Dsellers CRM Helpdesk include:

  • Inbox overview with advanced filtering capabilities
  • eBay and Amazon integration
  • Full customer overview, including past conversations, items purchased and general buyer info
  • Message templates for quick responses, easily filtered by categories
  • Team collaboration without the need to share account access
  • Auto reply as well as vacation reply options

New features including Gmail and social network integration are scheduled to be added to CRM Helpdesk during 2018.

CRM Helpdesk is included in the price of the 3Dsellers all-in-one solution.

Source: 3Dsellers

August 2018 | July 2018 »
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