ReplyManager Integrates with eBay's Ask the Seller a Question

Customer support solution ReplyManager now integrates directly with eBay's "Ask the Seller a Question" messaging system.

The new feature interfaces with eBay to allow sellers to respond directly to buyers, including buyers that choose to remain anonymous. Sellers receive messages about active listings within ReplyManager, and respond into the eBay message center without using the eBay site.