XSellco Fusion Launches Mobile Version and Extends Marketplace Support
Marketplace customer support tool XSellco Fusion has added support for Magento, Etsy, Rakuten and generic emails.
Xsellco has also launched Fusion Mobile, which provides mobile-friendly access to the system. They have also added a new integration with ChannelAdvisor.
Another new feature is called "Smart Tags", which allows users to add dynamic text snippets to their email replies, that pull in specific customer information. Several Smart Tags are predefined and users can also create their own.