PrestaShop Integrates Olark Live Chat
Visitors can use the Olark chat box, located in the bottom right-hand corner of the screen, to reach the merchant within seconds by clicking a "Chat Now" button. For hands-on help, Olark provides a co-browsing feature that lets merchants view the webpage a customer is viewing.
Christopher Machin, Partner Manager at PrestaShop, said, "We're always looking for the latest technology that can help our merchants sell more. Once a customer lands on a product page, it's an online merchant's opportunity to convert that visit into a sale. With a tool like Olark's live chat, merchants can decrease churn by addressing any questions potential customers may have. Beyond that, Olark makes learning about a merchant's customer extremely simple with their intuitive dashboard."
Olark offers a "Free Forever Plan" with limited features as well as a free trial with access to all features.