PrestaShop Integrates Olark Live Chat

Open source shopping cart PrestaShop has integrated live chat technology from Olark into its platform.

Visitors can use the Olark chat box, located in the bottom right-hand corner of the screen, to reach the merchant within seconds by clicking a "Chat Now" button. For hands-on help, Olark provides a co-browsing feature that lets merchants view the webpage a customer is viewing.

Christopher Machin, Partner Manager at PrestaShop, said, "We're always looking for the latest technology that can help our merchants sell more. Once a customer lands on a product page, it's an online merchant's opportunity to convert that visit into a sale. With a tool like Olark's live chat, merchants can decrease churn by addressing any questions potential customers may have. Beyond that, Olark makes learning about a merchant's customer extremely simple with their intuitive dashboard."

Olark offers a "Free Forever Plan" with limited features as well as a free trial with access to all features.

Source: PrestaShop

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