XSellco Fusion Adds Integration With Shopify

Ecommerce customer support tool XSellco Fusion has added support for cloud-based shopping cart Shopify.

Fusion can now handle support messages from customers who have purchased through a Shopify store, and provide order details for the products they bought.

All the customer information, order information and delivery details are pulled into Fusion, as well as a link directly to the order in Shopify admin. Customer support reps can use all the usual template and SmartTag functionality available in Fusion for messages from other channels.

Source: XSellco

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