FeedbackGenius Releases Amazon Product Review Monitoring
Amazon feedback tool Feedback Genius has a new feature allowing users to monitor and track product reviews.
This "Amazon Product Review Monitoring" feature allows users to monitor selected ASINs on Amazon, and get notifications when a customer leaves a negative product review. By quickly identifying negative reviews, sellers can reach out to customers and address any negative experiences they have had with their products. The feature currently only supports ASINs sold on Amazon.com, but there are plans to expand it to international Amazon marketplaces.
Reviews can also be imported into Feedback Genius, then sorted and filtered by star rating, date, helpfulness votes and more.
Source: Seller Labs