Jazva Releases Built-In Messaging Tool

Multichannel management solution Jazva has launched "Conversations", a CRM and messaging tool built into the platform.

Conversations help retailers efficiently manage all communications related to orders, vendors and leads by grouping emails, notes and comments around a specific order, account or opportunity. Conversations can be used instead of email for internal and external communications.

This feature adds convenience, saves time and minimizes errors. Once a message is posted, it will appear in the Conversations Inbox. Users can then respond to emails, set up notifications, and follow conversation threads - without having to leave the platform.

Source: Jazva

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