FeedbackExpress Adds Amazon Product Review Tracking

Amazon feedback tool FeedbackExpress has added a new feature to monitor Amazon product reviews.

FeedbackExpress users can now track how well their products are doing on Amazon and get notifications when customers leave negative product reviews.

All users will be able to track three ASINs free of charge with tiered plans available for those wishing to track more.

With the added functionality, sellers can:

  • Quickly filter product reviews according to rating.
  • Get alerts to your phone or inbox when a negative review is posted.
  • Quickly spot negative feedback that customers are posting about your products and reach out to them to resolve issues.
  • Translate reviews to your own language.

FeedbackExpress also has another new feature: automatically inserting product images and titles into the Amazon customer emails it sends.

Source: FeedbackExpress

Tagged: Feedback
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