Feedback Genius

News for Feedback Genius

Amazon feedback tool Feedback Genius has a new dashboard, showing the total number of messages sent, and reviews and feedback ratings received.

The dashboard includes a graph showing the volume of orders and sent messages, along with the open rate and unsubscribe rate, to help sellers determine how effective their messages are.

It also includes important notifications such as recent negative feedback or reviews, and Feedback Genius has improved buyer blacklist management and filtering functions.

Source: Seller Labs

Amazon seller tools company Seller Labs is holding their next Resonate seller conference on May 15-16 in Atlanta, Georgia.

Confirmed speakers include:

  • Joana McKenna, former Senior Executive of Strategic Development
  • Ian Lurie, CEO of Portent (search, social media, content, and analytics)
  • Henry Liu. advertising/digital marketing expert and veteran of Facebook and Instagram
  • James Thomson, Co-Founder of the PROSPER Show and former head of
  • Peter Kearns, expert on Amazon policy and brand strategy and ex-Amazon Marketplace leader (FBA for consumables)
  • Cherie Yvette, PPC advertising expert (Google AdWords and Amazon Advertising)
  • Dr. Ben Frederick, 7-figure Amazon seller and China sourcing expert

Resonate will be at Terminus 330, near Atlanta's Centennial Olympic Park. Discounted early-bird tickets are currently available.

Source: Seller Labs

Amazon feedback tool Feedback Genius has a new feature allowing users to monitor and track product reviews.

This "Amazon Product Review Monitoring" feature allows users to monitor selected ASINs on Amazon, and get notifications when a customer leaves a negative product review. By quickly identifying negative reviews, sellers can reach out to customers and address any negative experiences they have had with their products. The feature currently only supports ASINs sold on, but there are plans to expand it to international Amazon marketplaces.

Reviews can also be imported into Feedback Genius, then sorted and filtered by star rating, date, helpfulness votes and more. 

Source: Seller Labs

Amazon feedback solicitation tool Feedback Genius is now available for sellers using Amazon UK, France, Germany, Italy and Spain - in addition to, Mexico and Canada.

Seller Labs co-founder Paul Johnson was interviewed in June 2015 about Feedback Genius and the company's other tools.

Source: Seller Labs

An in-depth interview with Seller Labs (the creators of Feedback Genius, Scope and Snagshout) has been published.

Seller Labs' co-founder Paul Johnson talks about how the business got started, the story behind each of their tools, and what they're working on right now.

Top Rated Supplier: Amazon Feedback, Reviews and Research Tools from Seller Labs

Source: Web Retailer Blog

Amazon feedback tool Feedback Genius has made a number of improvements including a repeat buyer filter.

The full list of enhancements is:

  • Improved descriptions to explain message filters.
  • A repeat buyer filter which sends different messages when the same customer buys again.
  • New variables to auto insert text into messages including Condition Note and an alternative Amazon store link.
  • An order date filter so old orders can be excluded when starting with Feedback Genius.

Source: Seller Labs

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