Ecommerce software provider ChannelAdvisor has partnered with supply chain integration platform TrueCommerce and automotive marketplace Motoroso.
The TrueCommerce partnership creates a leading integrated network of marketplaces, wholesale channels, dropship vendors, fulfillment partners, and business systems on one unified cloud-based platform.
"As we continue to see rapid change in how commerce is conducted for virtually every merchandise category, it's unlocking new channels for brands to grow while also bringing great pressure on supply chains," said Mike Cornell, TrueCommerce CEO. "To address this challenge, TrueCommerce has partnered with ChannelAdvisor to help our customers accelerate their growth in fast-emerging digital marketplaces. Our global supply chain commerce network will enable brands and merchants on the ChannelAdvisor platform to integrate more deeply with their critical business systems, vendors, and fulfillment partners."
Motoroso is an interactive platform that connects automotive and powersports enthusiasts with products and social-rich content. ChannelAdvisor is the first third-party integrator to collaborate with Motoroso, allowing brands and retailers to compete in a major business vertical.
"ChannelAdvisor is very excited about supporting brands and retailers who sell on the Motoroso Marketplace for automotive and powersports parts and accessories," said Curt McDowell, Director of Strategic Partners and Category Management at ChannelAdvisor. "With its heavy focus on content discovery, driven by its emerging video production capabilities, we feel that Motoroso will be a premier marketplace destination where the next generation of shoppers will go to get their motors parts and gear."
Ecommerce software company ChannelAdvisor has announced its new event format for 2019, running in the spring in the USA and UK.
ChannelAdvisor Connect will be an exclusive event for ChannelAdvisor customers and partners. Previously, the company hosted Catalyst and User Conferences each year. Now, ChannelAdvisor Connect will be the company's combined annual event.
The event will offer ChannelAdvisor customers hands-on training and workshops. They'll also network with ecommerce peers, hear industry best practices, and identify new services and solutions to help grow their businesses.
"Every year, ChannelAdvisor evolves to meet the demands of a changing and fiercely competitive marketplace. We know our customers are facing a rough terrain in the e-commerce game, and we're committed to helping them keep their competitive edge," said Melissa Sargeant, ChannelAdvisor chief marketing officer. "We're here to help them make personal connections with the key players in their industry and e-commerce thought leaders at ChannelAdvisor Connect. It's going to be an exciting time as we welcome new and returning customers to our new conference."
ChannelAdvisor Connect will be hosted at the Austin Convention Center in Austin, TX on April 8-9, 2019 and at Kings Place in London, England on May 15, 2019.
For more information, visit connect.channeladvisor.com.
Ecommerce software provider ChannelAdvisor is adding a connection to DHL eCommerce so retailers can access DHL's international shipping services within the ChannelAdvisor platform.
"We're excited about this strategic alliance between DHL and ChannelAdvisor, which brings together two industry-leading companies to power the e-commerce opportunity for brands and retailers across the globe," says Charles Brewer, CEO, DHL eCommerce. "By leveraging technology platforms, retailers and brands can accelerate their cross border e-commerce strategy by easily expanding to new regions and selling to anyone, anywhere. This is made even easier with a global e-commerce logistics partner like DHL to ensure a seamless order fulfillment and shipping process."
As a strategic partner, DHL eCommerce will bring their expertise in ecommerce logistics and access to a global fulfillment network for customers on the ChannelAdvisor platform. Customers can utilize the network of shared-use facilities at transactional prices to enable high-quality e-commerce order fulfillment with best-in-class operations and multiple shipping options.
DHL eCommerce is part of Deutsche Post DHL Group, established in 2014 as part of the Group's growing focus in ecommerce logistics solutions.
ChannelAdvisor enables retailers and brands to sell on over 107 marketplaces with a single product data feed.
Announced this March, Shopping Actions provides customers an easy way to shop for products across Google platforms, including Google.com and the Google Assistant. Whether they're on mobile, desktop or using a Google Home device, customers have access to a shareable list, universal shopping cart and instant checkout – allowing them to seamlessly turn browsing into buying.
"Consumers today expect frictionless, seamless, personalized shopping experiences everywhere they shop – online, on the go, and increasingly with digital assistants like Google Home. In fact, 44% of consumers who use voice-activated speakers say they use it to order groceries and household items at least once a week. Shopping Actions helps retailers deliver a seamless and personalized end-to-end shopping experience by making it simpler for users to buy products across Google's surfaces at the exact moment of shopping inspiration. We want to make it as easy as possible for all retailers to join the program and are excited to be working with ChannelAdvisor to make this a reality," says Daniel Alegre, President Retail, Shopping and Payments.
With the addition of Shopping Actions support to ChannelAdvisor's suite of Google retail solutions, brands and retailers can now leverage the power of the ChannelAdvisor platform to list, manage, promote, and sell their products across Google's platforms.
"We're thrilled to expand our strategic alliance with Google as they introduce their Shopping Actions program," says Paul Colucci, Vice President, Global Business Development, ChannelAdvisor. "ChannelAdvisor's integration with Google Shopping Actions is the next evolution in the e-commerce industry. E-commerce sellers of all types and sizes can benefit from Shopping Actions as a sales channel, and we're excited to get our clients up and running on it."
Ecommerce software provider ChannelAdvisor has been invited to join Amazon's new Marketplace Developer Council.
"We are excited to include our Marketplaces solution in the Amazon Marketplace Appstore," says Mark Vandegrift, vice president, product management, ChannelAdvisor. "At ChannelAdvisor, we have a long history of supporting Amazon sellers with our industry-leading e-commerce platform. Our solutions are designed to help sellers seamlessly list, manage and optimize their products across marketplaces."
Members of the Amazon Marketplace Developer Council have a unique perspective and understanding of the small and medium-sized businesses that sell on Amazon. Through the Marketplace Developer Council, members share valuable insights and feedback on existing and prospective tools and programs to influence and shape the roadmap and priorities for Marketplace Web Service APIs and associated tools.
"It's an honor for ChannelAdvisor to be invited to join the Amazon Marketplace Developer Council. For over 15 years, we've been committed to helping retailers and brands connect with customers, optimize operations and grow their sales channels," says David Spitz, CEO, ChannelAdvisor. Our participation is an extension of that commitment, and we look forward to collaborating with other members to help generate new ideas and improve the experience for customers and Amazon sellers."
ChannelAdvisor's Marketplaces solution is also available on Amazon's Marketplace Appstore, accessible through Seller Central.
Multichannel ecommerce solution ChannelAdvisor Marketplaces now supports rule-based automatic repricing for eBay sellers.
The eBay repricing feature is similar to that offered by ChannelAdvisor for Amazon. Sellers also can specify one or more listings IDs to reprice against to stay competitively priced against similar products.
Other improvements in the latest update include:
- A new widget showing active product returns by current status
- Support for Amazon Sponsored Products for sellers on Amazon Canada, India, and Mexico
- Enhanced inline and bulk editing using business rules
Ecommerce software company ChannelAdvisor will be holding its annual Catalyst Europe conference in London on 9th May.
Every year, Catalyst Europe provides a learning and peer-to-peer experience for companies looking to excel in ecommerce.
"As European eCommerce evolves, it's crucial for retailers and brands to understand the latest trends and advances in the industry," said Melissa Sargeant, ChannelAdvisor Chief Marketing Officer. "ChannelAdvisor Catalyst is all about demonstrating and understanding eCommerce change and innovation. At Catalyst Europe we will not just demonstrate though – we will also dig into how our attendees can harness innovation to power their businesses and to sell more online."
This year's event will feature in-depth peer-to-peer working sessions and more insight from industry thought leaders.
ChannelAdvisor will also host a User Forum the day before Catalyst Europe. The User Forum will provide current ChannelAdvisor customers a platform to ask questions directly about the latest updates.
The event will be hosted at the InterContinental London – The O2 in Greenwich. ChannelAdvisor is offering an early-bird registration rate of £99 until 8th February. More information and registration.
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ChannelAdvisor will also be holding their annual User Forum in the U.S. in tandem with the Catalyst Americas conference, taking place on April 17-19 in San Diego, California. More information and $99 discount code.
Multichannel ecommerce solution ChannelAdvisor Marketplaces can now be used to print USPS shipping labels via Pitney Bowes.
Other enhancements in ChannelAdvisor's latest release include:
- Inline and bulk editing of product data by applying business rules
- Custom order routing rules to completely automate fulfillment partner or distribution center selection
- A new "Product Data to Send" option to control what product information is sent from ChannelAdvisor to Amazon
- New integrated marketplaces seeking early adopters: Distriartisan, ePRICE, GO Sport, VogaCloset, Coolshop, Cadeaux and Motoroso
HubLogix is a fulfillment and logistics platform that automates order management by connecting online storefronts and marketplaces to distribution and fulfillment centers.
"Earlier this year we announced the launch of our Fulfillment Network and our dedication to helping our customers streamline their logistics and provide the best customer experience down to the last mile. This acquisition provides us the technology and expertise to further enhance our fulfillment offering and capabilities," said David Spitz, ChannelAdvisor CEO. "We've worked with HubLogix for years and have always been impressed with the team's knowledge of the space and the value they provide. We're delighted to welcome the HubLogix team to the ChannelAdvisor family and we look forward to future shared success."
As part of its platform's fulfillment automation capabilities, HubLogix has developed a network of more than 150 fulfillment partners to allow sellers to work efficiently with their vendors and third-party logistics partners. With the acquisition of HubLogix, ChannelAdvisor strengthens its product suite with the addition of fulfillment automation, while also adding a talented team of distribution, fulfillment and supply chain domain experts to the organization.
"ChannelAdvisor has a history of industry leadership, so we're thrilled to join forces and add our knowledge and technology to the ChannelAdvisor product suite," said Christian Hassold, HubLogix CEO. "Together we can solve the market's need for an end-to-end solution that optimizes online and offline commerce."
HubLogix was profiled on Web Retailer in 2014, when it was known as eCommHub.
Multichannel ecommerce solution ChannelAdvisor Marketplaces has added three new dashboard widgets to show data about eBay sellers' account fees and performance metrics.
The new widgets include:
- eBay Fees, showing trends of fees on your account.
- eBay Detailed Seller Performance, showing performance metric trends and projected performance levels.
- eBay Detailed Seller Reputation, showing detailed information about seller performance.
Multichannel management solution ChannelAdvisor has a new partnership with eBay.
"Since our founding 16 years ago, eBay has been a core partner to ChannelAdvisor and we're excited to strengthen that relationship," said David Spitz, ChannelAdvisor CEO. "This strategic partnership will allow us to more closely work with the eBay team to help drive growth for our mutual customers on eBay."
"We have worked with ChannelAdvisor since their beginning and have always valued them as a trusted and reliable partner for us, as well as our sellers," said Hal Lawton, eBay Senior Vice President of North America. "We're excited to strengthen our strategic partnership and we look forward to helping our joint customers grow their businesses and expand their marketplace presence."
ChannelAdvisor announced earlier that year that it was the first ecommerce solution provider to support eBay Promoted Listings, a new advertising program for sellers to promote listings on a cost-per-sale model. ChannelAdvisor also recently released algorithmic repricing for eBay. The repricer helps sellers stay competitive by improving the chance of winning top placement while maximizing profit margin through machine learning and real-time analytics.
Multichannel management solution ChannelAdvisor Marketplaces has added the ability for sellers to drop ship orders from Amazon first-party sales.
ChannelAdvisor also now supports drop shipping for orders from Jet.com and Overstock.
ChannelAdvisor announced support for Amazon Vendor Central purchase orders, and drop ship orders, at the Catalyst Americas conference in March this year.
The new support for Amazon Vendor Central orders is currently in limited availability.
Multichannel management solution ChannelAdvisor Marketplaces now supports international marketplace Fruugo.
When a retailer lists on Fruugo, their products can go live on up to 32 different country-specific versions of the Fruugo site, using 17 different languages and 21 different currencies. Each country site is fully localized to the customer in terms of language, currency, payment method, product availability, shipping and pricing. Shoppers have the ability to add multiple products into their Fruugo shopping cart from multiple retailers, even if the retailers are based in different countries.
"We're always looking for new ways to help retailers and branded manufacturers scale to new audiences and regions, so we're excited by the unique opportunity that Fruugo offers our customers," said Mike Shapaker, vice president and managing director, EMEA at ChannelAdvisor.
"Fruugo's platform empowers customers to have a truly global shopping experience by giving them access to products from a wide range of categories from retailers around the world. It's an interesting marketplace model and one we think ChannelAdvisor customers will be able to leverage to expand to new regions."
Multichannel management solution ChannelAdvisor Marketplaces has launched its own network of integrated logistics providers, accessible from within the software.
The ChannelAdvisor Fulfillment Network helps sellers streamline their fulfillment process through a shipping carrier integration supporting Amazon Seller Fulfilled Prime, FedEx, UPS and USPS. In addition to native integrations already available, the ChannelAdvisor Fulfillment Network also offers access to dozens of third party logistics providers, freight forwarders, and software solutions.
"This release marks one of the most exciting platform enhancements to date," said David Spitz, ChannelAdvisor CEO. "We have unveiled new functionality that will support first-party and drop shipping, creating a seamless, efficient experience for brands and retailers no matter how they are selling on marketplaces. Our product teams have been working in overdrive to deliver this functionality and much more, and I'm thrilled with the progress and the value it can bring our customers."
The release also includes:
- Purchase orders for wholesale.
- "Access ChannelAdvisor" platform providing support for new marketplaces including TopHatter, Fruugo, and Pricefalls.
- Improved support for Facebook ads and Google Local Inventory Ads.
- Drop ship platform capabilities.
- Amazon Vendor support including AMS advertising programs.
The latest update for multi-channel management solution ChannelAdvisor Marketplaces includes algorithmic eBay repricing, new competition monitoring reports for Amazon, and the inclusion of Walmart and Jet.com sales data in benchmarking reports.
The new "Competitive Environment Dashboard" shows Amazon sellers who their competitors and where they could be losing market share, to help them make informed decisions about their Amazon business. The new dashboard is available for all Amazon marketplaces except China.
Walmart and Jet.com data has been added to ChannelAdvisor's Benchmarking Platform. ChannelAdvisor Benchmarking is an industry-first suite of customizable dashboards that provide insight into how a seller's performance compares to other retailers and brands, using data from transactions processed through ChannelAdvisor's platform.
Multichannel management solution ChannelAdvisor Marketplaces has a new mode for configuring bundled products.
Bundled products can now be configured in either Standard Mode or Assembly Mode. In Assembly Mode, all components of a bundle are fulfilled from the same distribution center. The available quantity is calculated based on the number of bundles that can be assembled using the components available at each distribution center selected.
The release also includes an update to Walmart Promotional Pricing, to support promotions where the price is not shown to the buyer until they either add the item to their cart or they go through the checkout process.
The latest release for multichannel management solution ChannelAdvisor Marketplaces includes support for three German marketplaces within the Otto Group of companies.
The three new marketplaces are Otto, Schwab and Baur, spanning fashion, household, toys, sports and multimedia. Otto Group is the largest German online retailer in the fashion and lifestyle sector, with 2.2 million SKUs and 6,000 different brands available.
"We proactively seek ways to help connect our customers to more sources of demand. By adding support for three widely recognised German marketplaces, we're providing our customers product exposure among a new set of shoppers," said Felix Kuehl, head of sales, DACH for ChannelAdvisor. "German online sales are currently estimated to be £49.09 billion and predicted to rise by a further £17 billion by 2020. This means there is a great opportunity for retailers in Germany and retailers should consider scaling now."
"The Otto Group focuses on offering great product selection and we aim to help deliver a great customer experience," said Robert Schlichter, Divisional Manager Marketplace otto.de. "We are excited to offer ChannelAdvisor merchants the opportunity to sell across Otto, Baur and Schwab. Through a single inventory feed to ChannelAdvisor, retailers can list their products across Otto.de, Schwab.de and Baur.de."
Multichannel management solution ChannelAdvisor Marketplaces now offers automatic algorithmic repricing for the Walmart marketplace.
The new repricer joins ChannelAdvisor's algorithmic repricing tools for Amazon and Jet.com.
Sellers who are currently using ChannelAdvisor to sell on Walmart will now see fields to map on the Walmart Marketplace template to enable repricing.
ChannelAdvisor's next annual Catalyst Europe conference will be held in Manchester, England on 16 May 2017.
Catalyst Europe will offer networking opportunities with industry peers, and presentations from industry experts, to inform retailers and brands about the future of ecommerce and how they can improve their online businesses.
"It's becoming increasingly complex for retailers and branded manufacturers to stay ahead of the latest e-commerce trends. The industry is constantly evolving and the pace of change is unrelenting. Our aim with Catalyst is to help both retailers and brands prepare for upcoming trends and successfully navigate their e-commerce journey," said Mike Shapaker, managing director, EMEA at ChannelAdvisor. "Catalyst Europe 2017 offers thought-provoking presentations, educational workshops, access to the industry's top channels and unparalleled networking opportunities."
The Catalyst 2017 agenda will include sessions such as:
- Understanding the e-commerce trends of tomorrow.
- Creating the optimal customer experience from brand to retailer.
- Expanding internationally through cross-border trade.
- Reaching customers on mobile, social and next-generation devices.
ChannelAdvisor is offering an early-bird registration rate of £99 until 16 February 2017. More information and registration.
Source: ChannelAdvisor UK
Ecommerce software provider ChannelAdvisor Marketplaces has announced its next ecommerce event for the automotive industry.
AutoCommerce 2017 will be held on March 6th in Nashville, TN, in conjunction with Catalyst Americas 2017. The event will focus on ecommerce opportunities and best practices for automotive and powersports retailers.
"ChannelAdvisor is committed to providing automotive and powersports retailers with innovative new tools and practices to help them sell in a competitive e-commerce landscape," said Curt McDowell, ChannelAdvisor automotive business development manager. "For the sixth consecutive year, AutoCommerce attendees will get a chance to learn from e-commerce and automotive experts and will leave with tangible tips to help them increase sales. The event also features a fantastic opportunity to network with other automotive retailers and industry experts."
Past AutoCommerce speakers have included Specialty Equipment Market Association (SEMA) President and CEO Chris Kersting, along with leaders from Sears.com, eBay Motors, Amazon, and Newegg.
The registration fee to attend AutoCommerce is $99. More information and registration.
The latest release for multichannel management solution ChannelAdvisor Marketplaces includes automated sales data exports, and product repricing for the Jet.com marketplace.
The new "customized sales exports" features allows users to customize and schedule exports of order data. The feature can be used for transmission of orders to drop ship partners, monitoring return requests, back office integration and more. Orders, shipments, and refunds can be exported via email or FTP as a customized CSV, TXT, XML or JSON file at a predefined interval from every 15 minutes up to every 24 hours.
ChannelAdvisor is now offering repricing capabilities with the Jet marketplace. Sellers who are currently using ChannelAdvisor to sell on Jet will see new fields to map on the Jet template to enable automatic repricing.
Finally, the latest ChannelAdvisor release includes support for eBay Promotions Manager in the US, UK, Germany and Australia. ChannelAdvisor can now create eBay Promotions Manager campaigns to increase order sizes, attract more shoppers and cross-sell related items.
ChannelAdvisor's annual Catalyst America event will take place March 6-8, 2017 at the Music City Center in Nashville, Tennessee.
The event will offer networking opportunities with industry peers, as well as presentations from industry experts and visionaries to inform retailers and branded manufacturers about the future of e-commerce and how they can improve their online businesses.
"Faced with a challenging and constantly changing e-commerce landscape, retailers and brands are expected to stay ahead of emerging trends," said David Spitz, ChannelAdvisor CEO. "Catalyst Americas 2017 offers industry-leading presentations, educational breakout sessions and valuable networking opportunities that will prepare sellers with the innovative strategies they need to compete and win."
Sessions will cover topics including:
- Understanding the e-commerce trends of tomorrow
- Creating the optimal customer experience from brand to retailer
- Expanding internationally through cross-border trade
- Reaching customers on mobile, social and next-generation devices
Early-bird registration is $975 until January 16, 2017, and registrations prior to November 15, 2016 are eligible for additional savings of $99 using the promo code VIP2017. More information.
Marketplace management solution ChannelAdvisor Marketplaces has released a new algorithmic Amazon repricing option.
ChannelAdvisor's algorithmic repricing model is designed to win the Buy Box at the highest possible price, by monitoring the Buy Box status and evaluating the competition to arrive at an optimal price. As the competitive landscape changes, your price will be raised and lowered to maximize revenue and profitability.
Other ChannelAdvisor updates include:
- Multi-ASIN Repricing so a product can be repriced against multiple ASINs beyond its own.
- Sponsored Products Automation for Amazon US and EU marketplaces, allowing ChannelAdvisor to automatically pause poor performing keywords in Sponsored Products Campaigns or Ad Groups.
- Support for listing on Amazon India.
Marketplace management solution ChannelAdvisor Marketplaces has added support for eBay's new "Promoted Listings" advertising program.
eBay Promoted Listings is an advertising program that puts seller listings in highly visible placements on a unique cost-per-sale model. Sellers bid for placement and only pay when there is a sale. Using ChannelAdvisor, retailers and brands can efficiently create and manage Promoted Listing campaigns to deliver ads for products that are tailored to consumer searches. Consumers who click on the ad are taken directly to the eBay product detail page where they can purchase the product.
"Promoted Listings are a great way for retailers and brands to gain maximum exposure for their products on eBay," said ChannelAdvisor CEO David Spitz. "Building campaigns that advertise hot items is a great way for retailers to help boost their online sales this holiday season. We're excited to work with our customers to ensure they're making a concerted effort to get their products front and center on the popular website."
"eBay's Promoted Listings offering allows merchants to put their best-selling merchandise and seasonal must-haves in front of the right buyers, while taking advantage of a transparent and innovative cost-per-sale model," said Hal Lawton, SVP of eBay North America. "We're excited to partner with ChannelAdvisor to enable a simple process for sellers to implement this service and take their eBay business to the next level."
ChannelAdvisor says it is the first ecommerce solution provider to support eBay Promoted Listings.
Marketplace management solution ChannelAdvisor Marketplaces has new integrations with three marketplaces from around the world.
- Flubit, a UK marketplace profiled on the Web Retailer blog in 2014. Flubit provides a private marketplace driven by buyer requests, and aims to provide a better price on almost any product.
- ManoMano, a European marketplace offering DIY and Home & Garden products. ManoMano operates in the UK, France, Italy and Spain, with Germany coming soon.
- Tanga, a US marketplace focused on daily deals. Tanga uses targeted email campaigns and promotional events to give products maximum exposure.
The new marketplaces are available now to all ChannelAdvisor customers.
The new partnership provides ChannelAdvisor customers with the ability to print labels straight from ChannelAdvisor using GFS' multi-carrier despatch platform. Sellers can save time and money and reduce manual processing, as parcel tracking numbers are automatically provided back to sales channels and consumers.
Sham Singh, Head of Channel Development for GFS, says: "Its win-win for both of our growing customer bases; customers can access the amazing control and visibility ChannelAdvisor provides with their sales and inventory tools, fully supported by our swift despatch solutions and our shipping expertise. I am delighted ChannelAdvisor have collaborated on this integration with GFS, I feel we both share the same passion for providing sellers with the tools to excel in the aggressive online arena."
Håkan Thyr, Director of Partnerships, EMEA for ChannelAdvisor, says: "We're excited to announce this strategic alliance with GFS. Our aim is always to help retailers optimise their e-commerce operations, and by working with GFS, our customers have an even more seamless and effective way of managing orders, from listing to despatch. GFS is a great parcel and carrier platform and we're thrilled to be able to add them to our partner ecosystem."
ChannelAdvisor customers will be able to access GFS' competitive carrier rates and expertise in shipping.
The latest release of multichannel management software ChannelAdvisor Marketplaces includes suggested inventory quantities for shipments into Amazon's warehouses.
The new Suggested FBA Inbound Quantity feature is based on demand for FBA items, taking into account historic sales, year over year growth, and recent performance trends, to project the quantity that should be sent to FBA facilities. The default weeks of cover used in the calculation is set to 8 weeks, but it can be adjusted.
ChannelAdvisor also has a new "read only" permission setting for business rules, allowing specified users to view business rules but not create or edit them.
Finally, enhancements have been made to the eBay Deal Planner feature, which allows adjustments to eBay listing price, quantity, and subtitle for a selected amount of time. Now users can select multiple brands or categories, filter based on labels, and apply free shipping as well.
Marketplace management solution ChannelAdvisor Marketplaces has added support for the new mobile description field on eBay.
eBay now allows users to specify a short summary description that should be displayed to buyers on mobile devices. The short description should summarize the product information and cannot include HTML.
ChannelAdvisor has also added a new "eBay Revise Performance" report which provides details about the revision performance of open listings and recommendations based on the types of changes and processing results.
An update to the Device Preview for description templates includes the most current set of mobile devices on the market today. The Device Preview can be used to get a feel for how a template will display on different devices.
ChannelAdvisor can now automatically withdraw eBay listings with no sales after a certain period of time. Once withdrawn from eBay, the schedule will determine if a new listing should be created allowing users to automatically create a fresh listing which may be more appealing to buyers.
Finally, ChannelAdvisor has a new returns management flow for Jet.com, and a new marketplace integration with Zalando Belgium.
The latest update for multichannel management tool ChannelAdvisor Marketplaces includes a new tool for creating flash-style eBay sales.
The new Deal Planner introduces a new way to help manage short-term promotions for a merchant's own sales on eBay or official eBay Daily Deals.
Sales can be created for a specified time window and will adjust the price, quantity, or subtitle for the duration of the deal. When the window ends, the special values for the deal will be removed and the listing reverted to the original values for price, quantity, and subtitle.
The 2016 Spring Release of marketplace management solution ChannelAdvisor Marketplaces includes Amazon feature enhancements and support for the Walmart marketplace.
ChannelAdvisor CEO David Spitz said, "We're excited to help branded manufacturers build stronger strategic connections to retailers and equip our customers with the data, analytics and dashboards needed to make smarter decisions when managing their digital marketing campaigns."
The Amazon Insights feature gives brands and retailers key product information, including stock availability and fulfillment advantages to help accelerate their Amazon sales.
The Amazon FBA Dashboard shows brands and retailers where their SKUs are within Amazon's fulfillment process, the quantity and sales value of their FBA products, where they have excess FBA inventory and a side-by-side comparison of merchant-fulfilled and FBA sales.
ChannelAdvisor's integration with Walmart was announced at ChannelAdvisor's Catalyst conference earlier this month, and is also included in the release.
Marketplace management solution ChannelAdvisor Marketplaces will be the first software provider to help retailers and brands sell on Walmart's third-party marketplace
"Our integration with Walmart's global marketplace provides retailers and brands with a great opportunity to get in front of Walmart's massive audience," said ChannelAdvisor CEO David Spitz. "We're excited to help Walmart increase its product selection by onboarding more third-party sellers, and to help our customers build their brand recognition on the website of the top retailer in the US."
ChannelAdvisor's integration with Walmart's global marketplace was announced at the Catalyst Americas 2016 conference. Using the integration, ChannelAdvisor customers will be able to list their products on Walmart.com, gaining access to the customers of one of the largest online retailers in the US.
Walmart Marketplace was launched in 2009 and is open to select retailers. Products from third-party retailers are displayed alongside Walmart's own inventory and are labelled as Walmart Marketplace items. The seller name is displayed on third-party items, and sellers gain access to special promotion opportunities like "Value of the Day" offers.
"We are pleased to partner with Mirakl to help bring an even more comprehensive and diverse e-commerce network to retailers in the US and abroad," said Mark Vandegrift, ChannelAdvisor vice president of marketplaces product management. "With Mirakl's technology platform and ChannelAdvisor's vast network of merchants, retailers now have access to a robust solution and the opportunity to stay competitive in a complex industry."
Business running their own marketplace using Mirakl can now add the "Access ChannelAdvisor" program to their marketplace solution, providing access to ChannelAdvisor merchants.
Retailers can manage the synchronization of product and order data between ChannelAdvisor and Mirakl using a seamless API-based integration. Specifically, the feature allows Mirakl customers to access real-time product updates and expanded visibility into order fulfillment.
Mirakl-powered marketplaces include Best Buy Canada, Galeries Lafayette, Game, ePrice, Condé Nast and Halfords.
The latest release of multichannel management software ChannelAdvisor Marketplaces includes eBay and Amazon enhancements.
ChannelAdvisor's Amazon repricer has been updated to allow repricing strategies to be created and managed more easily, by selecting from commonly-used pricing strategies as templates for creating custom rules.
eBay processing time has been reduced by an average of 30%, meaning listings on the marketplace can be deactivated more quickly to help prevent overselling.
Marketplace management solution ChannelAdvisor Marketplaces has released a new feature to help identify inventory listed against the wrong Amazon ASIN.
ChannelAdvisor's "ASIN Mismatch Detection" compares the seller's price to their competitors' prices on the same listing and returns a warning if the seller's price is abnormally low. ASIN mismatches can include listing a single item against an ASIN for a multi-pack, leading to cancellations, returns and losses.
Another change in the latest ChannelAdvisor release is removal of fixed marketplace inventory allocations, as ChannelAdvisor's automatic quantity adjustments has been improved to make it unnecessary.
Ecommerce software vendor ChannelAdvisor has announced its 2015 full year financial results, with its overall performance significantly improved compared to the previous year.
The total revenue for the year was $100.6 million, a 18 percent increase compared with total revenue of $84.9 million in 2014. On GAAP the company made a net loss of $21 million compared to a loss of $34.5 million in 2014. On EBITDA a profit of $1.4 million was made in 2015 compared to a loss of $19.5 million in 2014.
ChannelAdvisor processed $6.8 billion in total gross merchandise value in 2015, an increase of 19 percent from 2014. Total customer count was 2,898 at the end of the year, an increase of 2 percent from 2,841 customers at the end of 2014.
ChannelAdvisor CEO David Spitz said, "We had a very strong finish to the year, as our fourth quarter revenue and adjusted EBITDA were above the high end of our guidance ranges. Improvements in pricing, our focus on attracting and retaining larger retailers and branded manufacturers, and our emphasis on customer success helped produce a significant increase in gross merchandise value through our platform in the quarter, as well as continued growth in average revenue per customer. Revenue overperformance came largely from a meaningful increase in variable subscription revenue and enabled us to exceed the $100 million mark in annual revenue for the first time in our company's history."
The latest release of multichannel management software ChannelAdvisor Marketplaces has a new report which compares a merchant's marketplace sales to their competitors.
The new "Marketplace Mix Trend" dashboard shows a monthly marketplace sales break-down compared to the sales of competing sellers.
Other new features in the release include:
- Amazon Sponsored Products export functionality.
- New Amazon repricer option to allow one repricing rule to apply to items of various conditions.
- Improved eBay listing error handling including additional information about the most common policy violations.
ChannelAdvisor also announced four new marketplace integrations are now under development: Bluefly, Choxi, Iguama and Tanga.
Ecommerce technology company ChannelAdvisor will hold their next European conference at The Savoy hotel in London on 20 April 2016.
Catalyst Connect 2016 is a one-day event that offers brands, retailers and manufacturers the opportunity to hear from insightful speakers, connect with peers and keep a finger on the pulse of online retail.
"Catalyst Connect is the evolution of our popular Catalyst Europe conference," said Zoe Ripley, international marketing director at ChannelAdvisor. "This year we've tailored the conference to help top brands, retailers and manufacturers thrive in the e-commerce landscape. The inspiring keynote presentations, educational workshops and invaluable networking opportunities at Catalyst Connect will help retailers, brands and manufacturers focus their online strategies, so they're equipped for tomorrow's e-commerce."
Topics to be covered at Catalyst Connect 2016 include:
- Understanding the E-Commerce Trends of Tomorrow
- International Insights: Demystifying China
- Tactics for Managing Channel Conflict
ChannelAdvisor is currently offering an early bird Catalyst Connect registration rate of £99 until 31 January 2016. More information and registration.
Ecommerce technology company ChannelAdvisor has announced the date and location for its 2016 Catalyst Americas conference.
Catalyst Americas will take place on April 11 - 13, 2016 at the Aria Resort & Casino in Las Vegas.
The theme is "E-Commerce: Future-Proofed" and it will offer networking, and presentations from experts about the future of ecommerce and how sellers can improve their businesses.
"Changes in consumer behavior, innovations in product fulfillment and the emergence of new channels of demand are shaping the future of e-commerce," said David Spitz, ChannelAdvisor CEO. "The dynamic keynote presentations, educational breakout sessions and invaluable networking opportunities at Catalyst Americas 2016 will help retailers, brands and manufacturers focus their online strategies, so they're equipped for tomorrow's e-commerce."
ChannelAdvisor is currently offering an early-bird registration rate of $975 until January 15, 2016, as well as discounted hotel rates at the luxurious Aria Resort & Casino. More information and registration.
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ChannelAdvisor will also host AutoCommerce 2016 immediately before the Catalyst Americas conference. AutoCommerce focuses exclusively on ecommerce opportunities and best practices for automotive and powersports retailers.
The keynote from SEMA President and CEO Chris Kersting will be on "E-Commerce in the Motors P&A World," covering topics such as the obstacles automotive e-commerce businesses face and the critical components to online success.
"Automotive e-commerce is growing more complex, and there's more competition than ever," said Mark Vandegrift, ChannelAdvisor director of business development. "AutoCommerce gives automotive and powersports retailers the opportunity to be on the cutting edge of what's shaping the industry. For the fifth consecutive year, AutoCommerce attendees will get to learn from and network with experts who have a deep understanding of e-commerce and a specialized knowledge of fitment and other elements exclusive to the industry."
The registration fee for AutoCommerce is $99 as a stand-alone event, or it is included with registration to Catalyst Americas 2016.
Inventory and channel management tool ChannelAdvisor Marketplaces has added support for Amazon's new Sponsored Products advertising program.
ChannelAdvisor now supports Amazon's Advertising API. The API in turn supports the Amazon Sponsored Products program, which allows Amazon sellers to promote products they sell on Amazon.com with keyword-targeted ads.
With this support, ChannelAdvisor now provides a comprehensive Sponsored Products feature that allows customers to build and manage campaigns that deliver relevant ads to targeted consumer searches. Clicks on Amazon Sponsored Products take shoppers to the Amazon product detail page on which the seller's offer is listed.
"Advertising on Amazon is a great way for retailers to boost their product visibility and get in front of Amazon's large customer base," said ChannelAdvisor CEO David Spitz. "Retailers can use Sponsored Products to direct shoppers to their Amazon product listings. Our support for Amazon's Advertising API helps retailers stand out from the competition by targeting consumers based on relevant keyword searches while they're making purchasing decisions."
When asked what digital marketing channel provides the most return on investment for their companies, 35 percent of the ChannelAdvisor 2015 Online Retail Survey respondents listed Amazon as the top channel.
Marketplace management tool ChannelAdvisor has a new version with enhanced capabilities in several areas.
New analytics features include a benchmarking dashboard called ECOMpass which shows retailers how their performance compares with other retailers and brands. ECOMpass Benchmarking tracks data and examines the listing details from thousands of retailers to produce a view of the ecommerce industry in a retailer's own product category.
ChannelAdvisor's Fulfillment by Amazon (FBA) analytics provide retailers with a complete picture of the costs of selling using FBA. Retailers can calculate their total product costs more easily, and identify fast-selling SKUs to estimate how long the existing quantity of those products will last and avoid overselling.
"Access ChannelAdvisor" is a new sales channel network, allowing a wide variety of marketplaces and other channels to integrate with the ChannelAdvisor platform. It gives customers access to new sales channels more quickly than before, including Wish, Bluefly, Choxi, Flubit, Game, Iguama, Mirakl, ricardo.ch and Tanga.
ChannelAdvisor is helping retailers expand to France through its integration with Cdiscount, and has expanded its support of Zalando beyond Germany to include Zalando in the United Kingdom, France, Italy and the Netherlands. The fashion marketplace is the largest online-only clothing and shoe retailer in Germany, approaching a 10 percent share of the online fashion market.
Finally, ChannelAdvisor has enhanced the paid advertising features available in ChannelAdvisor Digital Marketing. ChannelAdvisor can manage campaigns using Amazon Sponsored Products ads and also Amazon's latest self-service advertising offering, Amazon Text Ads (Beta) – pay-per-click text ads which link directly to the advertiser's website. ChannelAdvisor can also manage Facebook dynamic product ads.
"Marketplaces and digital marketing channels used to require different approaches, but they will overlap in the next era of e-commerce," said Link Walls, ChannelAdvisor vice president of product management. "There's a greater need for retailers to understand metrics across all channels so they can blend their online strategies appropriately. Retailers can use the resources included in this release to prepare for what's ahead."
The latest version of ChannelAdvisor Marketplaces includes new reporting widgets, and improvements to the Amazon repricing tool.
The new release includes Amazon selling and FBA fee calculation in Amazon repricer rules, and new reports showing top selling products across accounts and marketplace performance trends.
Other updates are support for the AliExpress Related Products module, and Jet Refunds support.
The "Marketplace Performance Trends" dashboard widget compares Gross Merchandise Value (GMV), Average Order Value (AOV) and Number of Orders for two date ranges for specific accounts and marketplaces.
The "Top Selling Products Across Accounts" dashboard widget has been updated to show Order Count and Quantity Sold as well as increasing the number of products from 10 to 20.
Multiple distribution centers are now also supported in AliExpress, allowing sellers to set different price and quantity information for different Ships From locales within a single SKU.
This year's ChannelAdvisor user conference will be held on October 7th near the company's headquarters in North Carolina.
The ChannelAdvisor user conference differs from the company's better known Catalyst events, focusing on practical ways to use the ChannelAdvisor platform. The first user conference took place in October 2013 and 100% of attendees said they'd return if the conference was held again.
New ChannelAdvisor users have the most to gain from attending, and the conference features new content and more hands-on exercises than before. Attendees can learn tips and tricks, and consult with ChannelAdvisor experts in an "Ask the Expert" room.
Marketplace management tool ChannelAdvisor Marketplaces has added support for Newegg in Canada.
ChannelAdvisor has integrated with Newegg's Global Seller Program, enabling retailers and manufacturers around the world to sell into Canada through Newegg's third-party marketplace.
"We're always seeking ways to connect our customers to more consumers globally. The Canadian market is embracing e-commerce quickly. Online retail is expected to reach $39.9 billion in Canada by 2019, according to Forrester Research, Inc.," said David Spitz, ChannelAdvisor CEO. "Through our support of Newegg's Global Seller Program, retailers and branded manufacturers can enter Canada with relative ease and reach its growing online shopping population."
The Newegg Global Seller Program offers a comprehensive ecommerce platform and marketing system for retailers and branded manufacturers to sell into Canada. Newegg Canada offers more than 20 product categories such as consumer electronics, computer hardware, home appliances, jewelry and watches.
The latest release of marketplace management tool ChannelAdvisor Marketplaces includes automatic order tagging and a new "All Sales" page.
Order tags are ChannelAdvisor system-generated tags used to help identify orders. They are color coded, searchable and filterable within the new All Sales page, currently in beta. Generated order tags include Amazon Business, Amazon Merchant Prime, eBay Click and Collect, eBay Global Shipping Program, and more.
Other features in the new release include:
- A report on "orphaned" inventory items sent to Amazon FBA but not listed on Amazon.
- A check for prohibited keywords before listing on the AliExpress marketplace.
Purchases on Google is a mobile-only feature of Product Listing Ads that enables users to buy products on Google from participating merchants. The new feature is designed to make mobile transactions easier and improve conversion rates.
"The distinction between advertising channels and transactional channels is blurring," said ChannelAdvisor CEO David Spitz. "Purchases on Google is a reflection of the evolving future of e-commerce and the important role of mobile. The goal for online retailers is to be in front of as many shoppers as possible and these transactional product ads should help them do just that."
Purchases through the new program will remain cost-per-click, as it is a feature of the existing Product Listing Ads. When a shopper clicks on an ad with the feature they are taken to a retailer-branded checkout page hosted by Google.
Google recently confirmed that more than 50% of Google searches occur on mobile devices — yet in the US and globally, desktop and tablet shoppers convert at three times the rate of smartphone shoppers.
The latest release of marketplace management tool ChannelAdvisor Marketplaces includes support for eBay's new mandatory product identifiers.
ChannelAdvisor will automatically provide an appropriate identifier if one is required for the category but not already available for the product.
eBay now requires product identifiers such as UPCs, EANs, ISBNs, or MPNs in a number of categories on sites in the US, UK, Germany, Australia, and Canada. Items that do not include a product identifier will be blocked from listing and revisions.
ChannelAdvisor has also added "In-Catalog Matching" for Newegg, so items can be listed in bulk using matching Newegg item numbers, manufacturer part numbers, or UPC numbers in Newegg's product database.
Multichannel ecommerce management tool ChannelAdvisor Marketplaces has added support for the new Amazon Mexico marketplace.
"The e-commerce market in Mexico grew 32 percent in 2014, and its double-digit growth is expected to continue to a 30 percent increase in 2015," said Scot Wingo, ChannelAdvisor executive chairman. "Through the development of its fulfillment network, Amazon has simplified the logistics of selling internationally. Amazon's extensive catalog and expertise in e-commerce will likely resonate well in Mexico, and we see this as a great opportunity for retailers and branded manufacturers to enter this market."
Retailers can ship Amazon Mexico orders from their own distribution center or use Fulfillment by Amazon (FBA) from an Amazon Fulfillment Center located in the country.
Amazon Mexico launched its physical goods store and marketplace on June 30th, with products in categories including consumer electronics, home and garden, sports, health and personal care, and home improvement.
In ChannelAdvisor's 2015 Online Retail Survey, U.S. respondents listed Latin America as the second most popular destination for international orders, behind only the U.K.
When an XSellco user receives a message relating to a product that was listed using ChannelAdvisor, they can now access the order details held in ChannelAdvisor in one click.
Marketplace management tool ChannelAdvisor Marketplaces has added support for the new Amazon Business marketplace, and French shopping site Cdiscount.
Amazon Business is Amazon's new B2B marketplace, with features tailored for the business buyer and seller. Amazon Business allows sellers to target new customers and provide business-only offers, special pricing and tiered quantity discounts. Business sellers are also able to indicate diversity and ownership credentials such as small business or women-owned, minority-owned, or veteran-owned.
Cdiscount is a French ecommerce site that offers a wide range of products. The Cdiscount integration is in a limited beta testing period.
The new widgets cover:
- Product performance and pricing for Amazon, with insights into best-selling products and Buy Box ownership.
- Global demand, showing the global destinations for marketplace orders.
- eBay Global Shipping Program (GSP), showing destinations for eBay GSP orders.
- Lack of demand, which shows which products haven't been selling well.
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ChannelAdvisor has also released support for Amazon North American Unified Accounts and Rakuten UK (formerly Play.com).