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3Dsellers is an all-in-one solution for eBay sellers. This platform combines multiple tools to enhance an eBay business under one dashboard.
The tools include a Listing Designer, Feedback Reminder, Cross-Sell Emails (sent via eBay messaging system), Video Maker, Store Designer, Facebook Store and a PDF Catalog creator.
|Access Via||Web Based / SaaS|
|Multichannel||ChannelAdvisor, Codisto Xpress Lister, Ecomdash, Kyozou, Sellbrite, Selro, Volo|
Trial: 7 days
|3DSellers Free||Listing Designer (Up to 30 listings)
Cross Sell Thank You Emails
PDF Catalog (Basic)
|3DSellers Pro||Listing Designer (Unlimited listings)
PDF Catalog (Advanced)
|From $9.99 per month|
All-in-one eBay solution 3Dsellers has announced a new tool to help online sellers manage messages from buyers on eBay and Amazon.
CRM Helpdesk organizes all support tickets in one place with a comprehensive overview of each customer and support for multiple users, saving time while improving customer care and increasing revenue potential.
"We know online sellers face heightened numbers of customer tickets, increased service expectations and rapidly-changing market conditions," says Alex Flom, CEO and co-founder of 3Dsellers. "3Dsellers removes the need to manage an eBay business through different apps, providing an all-inclusive software and the CRM Helpdesk is the newest addition of an easy-to-implement solution to customer support. This release delivers eBay and Amazon sellers a solution to improve customer experience and maximize their business potential."
The highlights of the 3Dsellers CRM Helpdesk include:
- Inbox overview with advanced filtering capabilities
- eBay and Amazon integration
- Full customer overview, including past conversations, items purchased and general buyer info
- Message templates for quick responses, easily filtered by categories
- Team collaboration without the need to share account access
- Auto reply as well as vacation reply options
New features including Gmail and social network integration are scheduled to be added to CRM Helpdesk during 2018.
CRM Helpdesk is included in the price of the 3Dsellers all-in-one solution.
eBay seller software platform 3Dsellers has been profiled on the Web Retailer Blog.
The feature explains how 3Dsellers founder Alex Flom started the business, after selling medical equipment on eBay.
It covers six tools including Feedback Reminder, Listing Designer, ThankYou Emails, Video Maker, PDF Catalog and Facebook Store.
Source: Web Retailer Blog
All-in-one eBay solution 3DSellers has an enhanced feedback reminder tool with a new dashboard, options and alerts.
The new features are:
- A performance analytics dashboard to show the effectiveness of reminders
- An option to send a feedback reminder upon the item's arrival, at a specific time of day
- Automated feedback to buyers with a choice of triggers
- Feedback alerts via email
- Automatic blacklisting of buyers who canceled or returned orders
3DSellers' tools include a powerful Listing Designer, smart Feedback Reminder, Professional Cross-Sell Emails (sent via the eBay messaging system), Video Maker, Store Designer, Facebook Store and a PDF Catalog creator.
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The Supplier Says
We just launched 3Dsellers - the simplest all-in-one solution for eBay sellers!
Hello, my name is Alex Flom, I am the CEO & founder of 3Dsellers.
I started selling on eBay in 2008 when the world of e-commerce was rather new. Back then, there were hardly any tools helping sellers to design, manage, monitor and develop their eBay business.
Since I had some programming experience, I started to develop tools that helped me gain an advantage over competitors and grow my eBay business. These tools worked very well, my eBay sales went up, and my business thrived. I started thinking that the tools I developed could help other eBay sellers.
And so, in 2010 I teamed up with Avi Assa, an excellent developer, and 3DSellers was born.
Since 2010, 3DSellers launched over a dozen applications for eBay sellers and our company grew from a two-man operation to a company of 15 employees.
Our applications provided various solutions for eBay sellers such as store designs, cross-sell emails and automated feedback reminders.
In 2017, we came up with an entirely new concept: instead of offering sellers several applications for different needs, we decided to create one platform that will provide eBay sellers with a comprehensive solution.
The platform was launched in January 2018. 3DSellers, 6 May 2018