Atandra T-HUB

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Average Rating: starstardim stardim stardim star (26 reviews)

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Horrific Tech Spport

I have had to return to their tech team 2 and 3 times before finally getting resolution on a technical issue. Their support team is incompetent and does not test to ensure resolution. To make things even more frustrating, I have had to explain my tech issues numerous times to each support person -... more

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WORST TECH SUPPORT I'VE EVER DEALT WITH

No contact number to call a help desk. Must submit a ticket and wait.. and wait.. and wait.. until it is convenient for them to get back to you. Then, the e-mails back and forth start with them trying to diagnose an issue they don't full understand. They'll send you multiple links all to the sa... more

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DON'T DO IT

Quite possibly the worst program I have ever used! When it works its wonderful but every single update breaks the program, and then you get to contact support and wait a few days for response. In the mean time you cant get any of your orders from the website into your financial software. Once y... more

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T-HUB Tech Support Quickly Rectified a Critical Problem

We have all experienced problems with automatic windows updates bringing our PCs to a halt. That happened to us mid morning while processing and shipping orders from our website. The system needed a reboot but would not complete it. We did a hard reboot causing some of the windows files to be corr... more

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LOVE THUB!

I love T-HUB because of the ease of use. It is very user friendly. T-HUB saves our company time and money. It's like having an extra employee. Also, the customer service, which I rarely need, is 2nd to none! more

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Product is Probably Great- I may never know though

I think this is the answer to my integration with Big Commerce, QB and Shipping but I am begging for support and they have emailed me and suggested I do a search to figure what I need... It was installed on my system Dec 29th, I had a rushed training (30 minutes at most) and I am supposed to b... more

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Best Software and Support

When I first bought Atandra Thub several years ago, I was very apprehensive about a software that you buy and install yourself and the support is online using a ticket system (not a phone support system). Very soon I realized that this company, its software, and its support system is absolutely t... more

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Happy T-HUB user for many years

I usually don't submit online comments but felt I had to do this one when asked gently. T-HUB makes the job in our warehouse a breeze. We have been using it for 5+ years and so glad. Few times when we are crunched with tons of orders to get out and there is some problem, they have been able t... more

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Best software ever!

I was suffering for months using the web connector from Volusion. What a nightmare! Since getting T-Hub I've never had any single problem getting my orders from Volusion into QuickBooks. It's so easy and just a click "boom". The best is you don't have to create some funny accounts in Quickbooks in... more

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T-Hub by Atandra has changed the way we do business forever.

T-Hub has completely been a game changer for us. We are a company that sells both wholesale and retail products through various online selling channels and multiple identities. T-Hub has seamlessly worked with our two Magento shopping carts, two eBay seller ids, and 1 Amazon seller id. The control... more

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Description

T-HUB works with Quickbooks to process orders from marketplaces such as eBay, as well as the seller's own web store.

Orders can be exported to UPS WorldShip, FedEx or Endicia Dazzle and credit card processing by Authorize.Net or QuickBooks Merchant Service is supported.

Latest Reviews

Average Rating: starstardim stardim stardim star (26 reviews)

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Works GREAT sometimes. WORST support of any company, ever!

This product has so much potential. On the surface, it appears to be the end-all for multi-channel eCommerce. The ma... more

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PI$$ POOR

I have worked customer service for over 25 years, including software support for CAM software . My company uses T Hub ... more

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Absolute waste of time and money

We were recommended T-Hub to connect our online store to QB Online. I was never able to get the store connected. I eve... more

Related Discussions

Webgility Unify

...we are considering switching from T-Hub to a platform that can help us with... more

Discounted Priority Mail through stamps.com,

...you are using Shipworks, Shipstation, T-hub or any other multi carrier tool that... more

Availability

United States

Requirements

Quickbooks

Compatibility

Platforms Windows Software
Accounting QuickBooks
Amazon Sites Amazon.com
Carriers USPS
eBay Sites eBay.com
Multichannel ChannelAdvisor, Infopia
Payment Authorize.Net
Shipping Software Endicia
Shopping Carts BigCommerce, CandyPress, Magento, Pinnacle Cart, Shopify, ShopSite, VevoCart, Volusion, X-Cart, Yahoo Stores

Pricing

Trial: 15 days

StandardDownload online orders into QuickBooks, creates sales receipts, invoices, payments or sales orders $450 - $900
ProfessionalProvides shipping integration with UPS, FedEx and USPS. Print packing lists, enter phone orders and monitor the bottom line $650 - $1150
AdvancedAs professional plus 2-way inventory sync between QuickBooks and online store $850 - $1350
Plus optional set-up and support fees

Categories

Shipping & Fulfillment » Shipping Tools

Discussions

Webgility Unify

...we are considering switching from T-Hub to a platform that can help us with... more

Discounted Priority Mail through stamps.com,

...you are using Shipworks, Shipstation, T-hub or any other multi carrier tool that... more
comments Want to talk about Atandra T-HUB? Start a new discussion (you don't have to register first).

Supplier

Atandra Systems (no other listings)

The Supplier Says

T-HUB

T-HUB is a simple Order Manager solution to integrate any ecommerce store with QuickBooks. Imports orders in real-time from online stores, handles shipping and charge credit cards from a single screen. Real-time inventory sync updates in-stock quantities in QuickBooks and website. From the supplier's website
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Updated 9 Feb 2018.

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