ChannelAdvisor Marketplaces
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Average Rating: starstarstardim stardim star (118 reviews)

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Mediocre at best--but useful

Initially we started out with high expectations when using Channel Advisor. A lot of that was due to them promising us pretty much everything we asked of them, We started to learn as our campaign wore on that they tend to over-promise and under deliver. This is in direct contradiction to what o... more

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How Channel Advisor helped destroy my small business

I have been very keen to finally get around to writing this honest and factual account of the experience I have had with the Channel Advisor (CA) multi-channel system. I wanted to warn small businesses of the risks, problems and obstacles that can seriously deteriorate your online business. I buil... more

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Can't deliver

Channeladvisor promises the world and delivers on nothing. The customer service is horrible and they really had no idea what they are doing. Even after we gave them extensive data, which they originally said they had or could get. They still could not perform and still had no idea what what they w... more

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Stay away

Their product is outdated, everything you'll need will be extra! The setup is not free, it's 750 per market place??? Try to cancel it, and you will not be able to!!! I contacted NC attorney general, and wrote a complain on BBB, and still nothing! They charge 6 months upfront and would not ... more

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Great products, but very expensive

What was good about this product or service overall? The platform is the best out there. I have tried just about every other multi-channel listing platform, and Channeladvisor is the best period. If you choose to go with CA take time to learn the ins and outs. What could have been better? -... more

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Some of the worst customer support I have ever seen!

If I could post 0 stars I would! The only good thing about them is it allows me to bring in orders from multiple channels (In most cases) without having to integrate into additional API's Other than that the system has so many bugs and when you try to resolve them with customer service you b... more

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Lots of features, but not simple to use

If you are a pro seller, selling in Multiple-Marketplaces, ChannelAdvisor Definitely has all lots of features that can help you grow your business. However you will need a - full time employee - just to manage ChannelAdvisor. I singed up with them, thought that it will take me a couple of week... more

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BAD EXPERIENCE IN WHOLE AND LOST $7000 AND A YEARS WORK

We signed up with Channel Advisor and they promised us the Earth, and after a year, we were left with an inventory that has copy and copy of the same products, due to an error on their part, of which they did not amend, our seller rated plummeted from 4.9* to around 2.5*. During this time we also ... more

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Horrible customer service, product is outdated

Do NOT use channeladvisor. They do not provide any type of customer service. You'll be lucky if they ever respond to your emails. They do not offer support of any kind. In fact we were told to handle the issues ourselves. more

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Bad. Do not go with ChannelAdvisor

A. They have OK integration with Amazon (But NOT great), Faulty integration with eBay, Worse that bad integration with some other important platforms. B. They will rob you to training, which will be done by people with little knowledge in ecommerce and sometime, little knowledge of their own p... more

comments Have you used ChannelAdvisor Marketplaces? Write a review and share your thoughts (you don't have to register first).

Description

ChannelAdvisor Marketplaces enables automated delivery of accurate product data, channel management, analytics and the capability to expand internationally.

Reach audiences on global marketplaces such as Amazon, eBay, Cdiscount, Tesco, MeinPaket, Zalando, Le Redoute, Tmall and more.


Latest Reviews

Average Rating: starstarstardim stardim star (118 reviews)

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Way Overpriced with Terrible customer support…

There are now many other options to replace CA that are WAY more cost effective and... Get this... You can actually ca... more

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Channel Advisor falsely advertises their services

Unfortunately, the company I work for (The Felt Store) had a terrible Channel Advisor experience not only once, but tw... more

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Channel Advisor

What was good about this product or service overall? It is the best and most complete service of its kind on the marke... more

Latest News

ChannelAdvisor Adds Rule-Based Repricing for eBay

Multichannel ecommerce solution ChannelAdvisor Marketplaces now supports rule-based automatic... more

ChannelAdvisor Catalyst Europe Returns to London on May 9th

Ecommerce software company ChannelAdvisor will be holding its annual Catalyst Europe conferen... more

ChannelAdvisor Adds Support for USPS Shipping Using Pitney Bowes

Multichannel ecommerce solution ChannelAdvisor Marketplaces can now be used to print USPS shi... more

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Multichannel ecommerce solution ChannelAdvisor Marketplaces now supports rule-based automatic repricing for eBay sellers.

The eBay repricing feature is similar to that offered by ChannelAdvisor for Amazon. Sellers also can specify one or more listings IDs to reprice against to stay competitively priced against similar products.

Other improvements in the latest update include:

  • A new widget showing active product returns by current status
  • Support for Amazon Sponsored Products for sellers on Amazon Canada, India, and Mexico
  • Enhanced inline and bulk editing using business rules

Source: ChannelAdvisor

Ecommerce software company ChannelAdvisor will be holding its annual Catalyst Europe conference in London on 9th May.

Every year, Catalyst Europe provides a learning and peer-to-peer experience for companies looking to excel in ecommerce.

"As European eCommerce evolves, it's crucial for retailers and brands to understand the latest trends and advances in the industry," said Melissa Sargeant, ChannelAdvisor Chief Marketing Officer. "ChannelAdvisor Catalyst is all about demonstrating and understanding eCommerce change and innovation. At Catalyst Europe we will not just demonstrate though – we will also dig into how our attendees can harness innovation to power their businesses and to sell more online."

This year's event will feature in-depth peer-to-peer working sessions and more insight from industry thought leaders.

ChannelAdvisor will also host a User Forum the day before Catalyst Europe. The User Forum will provide current ChannelAdvisor customers a platform to ask questions directly about the latest updates.

The event will be hosted at the InterContinental London – The O2 in Greenwich. ChannelAdvisor is offering an early-bird registration rate of £99 until 8th February. More information and registration.

* * * * *

ChannelAdvisor will also be holding their annual User Forum in the U.S. in tandem with the Catalyst Americas conference, taking place on April 17-19 in San Diego, California. More information and $99 discount code.

Source: ChannelAdvisor for Catalyst Europe and Catalyst Americas

Multichannel ecommerce solution ChannelAdvisor Marketplaces can now be used to print USPS shipping labels via Pitney Bowes.

Other enhancements in ChannelAdvisor's latest release include:

  • Inline and bulk editing of product data by applying business rules
  • Custom order routing rules to completely automate fulfillment partner or distribution center selection
  • A new "Product Data to Send" option to control what product information is sent from ChannelAdvisor to Amazon
  • New integrated marketplaces seeking early adopters: Distriartisan, ePRICE, GO Sport, VogaCloset, Coolshop, Cadeaux and Motoroso

Source: ChannelAdvisor

Multichannel ecommerce software company ChannelAdvisor has acquired ecommerce fulfillment software company HubLogix.

HubLogix is a fulfillment and logistics platform that automates order management by connecting online storefronts and marketplaces to distribution and fulfillment centers.

"Earlier this year we announced the launch of our Fulfillment Network and our dedication to helping our customers streamline their logistics and provide the best customer experience down to the last mile. This acquisition provides us the technology and expertise to further enhance our fulfillment offering and capabilities," said David Spitz, ChannelAdvisor CEO. "We've worked with HubLogix for years and have always been impressed with the team's knowledge of the space and the value they provide. We're delighted to welcome the HubLogix team to the ChannelAdvisor family and we look forward to future shared success."

As part of its platform's fulfillment automation capabilities, HubLogix has developed a network of more than 150 fulfillment partners to allow sellers to work efficiently with their vendors and third-party logistics partners. With the acquisition of HubLogix, ChannelAdvisor strengthens its product suite with the addition of fulfillment automation, while also adding a talented team of distribution, fulfillment and supply chain domain experts to the organization.

"ChannelAdvisor has a history of industry leadership, so we're thrilled to join forces and add our knowledge and technology to the ChannelAdvisor product suite," said Christian Hassold, HubLogix CEO. "Together we can solve the market's need for an end-to-end solution that optimizes online and offline commerce."

HubLogix was profiled on Web Retailer in 2014, when it was known as eCommHub.

Source: ChannelAdvisor

Multichannel ecommerce solution ChannelAdvisor Marketplaces has added three new dashboard widgets to show data about eBay sellers' account fees and performance metrics.

The new widgets include:

  • eBay Fees, showing trends of fees on your account.
  • eBay Detailed Seller Performance, showing performance metric trends and projected performance levels.
  • eBay Detailed Seller Reputation, showing detailed information about seller performance.

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor has a new partnership with eBay.

"Since our founding 16 years ago, eBay has been a core partner to ChannelAdvisor and we're excited to strengthen that relationship," said David Spitz, ChannelAdvisor CEO. "This strategic partnership will allow us to more closely work with the eBay team to help drive growth for our mutual customers on eBay."

"We have worked with ChannelAdvisor since their beginning and have always valued them as a trusted and reliable partner for us, as well as our sellers," said Hal Lawton, eBay Senior Vice President of North America. "We're excited to strengthen our strategic partnership and we look forward to helping our joint customers grow their businesses and expand their marketplace presence."

ChannelAdvisor announced earlier that year that it was the first ecommerce solution provider to support eBay Promoted Listings, a new advertising program for sellers to promote listings on a cost-per-sale model. ChannelAdvisor also recently released algorithmic repricing for eBay. The repricer helps sellers stay competitive by improving the chance of winning top placement while maximizing profit margin through machine learning and real-time analytics.

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces has added the ability for sellers to drop ship orders from Amazon first-party sales.

ChannelAdvisor also now supports drop shipping for orders from Jet.com and Overstock.

ChannelAdvisor announced support for Amazon Vendor Central purchase orders, and drop ship orders, at the Catalyst Americas conference in March this year.

The new support for Amazon Vendor Central orders is currently in limited availability.

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces now supports international marketplace Fruugo.

When a retailer lists on Fruugo, their products can go live on up to 32 different country-specific versions of the Fruugo site, using 17 different languages and 21 different currencies. Each country site is fully localized to the customer in terms of language, currency, payment method, product availability, shipping and pricing. Shoppers have the ability to add multiple products into their Fruugo shopping cart from multiple retailers, even if the retailers are based in different countries.

"We're always looking for new ways to help retailers and branded manufacturers scale to new audiences and regions, so we're excited by the unique opportunity that Fruugo offers our customers," said Mike Shapaker, vice president and managing director, EMEA at ChannelAdvisor.

"Fruugo's platform empowers customers to have a truly global shopping experience by giving them access to products from a wide range of categories from retailers around the world. It's an interesting marketplace model and one we think ChannelAdvisor customers will be able to leverage to expand to new regions."

Source: ChannelAdvisor

Multichannel management solution ChannelAdvisor Marketplaces has launched its own network of integrated logistics providers, accessible from within the software.

The ChannelAdvisor Fulfillment Network helps sellers streamline their fulfillment process through a shipping carrier integration supporting Amazon Seller Fulfilled Prime, FedEx, UPS and USPS. In addition to native integrations already available, the ChannelAdvisor Fulfillment Network also offers access to dozens of third party logistics providers, freight forwarders, and software solutions.

"This release marks one of the most exciting platform enhancements to date," said David Spitz, ChannelAdvisor CEO. "We have unveiled new functionality that will support first-party and drop shipping, creating a seamless, efficient experience for brands and retailers no matter how they are selling on marketplaces. Our product teams have been working in overdrive to deliver this functionality and much more, and I'm thrilled with the progress and the value it can bring our customers."

The release also includes:

  • Purchase orders for wholesale.
  • "Access ChannelAdvisor" platform providing support for new marketplaces including TopHatter, Fruugo, and Pricefalls.
  • Improved support for Facebook ads and Google Local Inventory Ads.
  • Drop ship platform capabilities.
  • Amazon Vendor support including AMS advertising programs.

Source: ChannelAdvisor

The latest update for multi-channel management solution ChannelAdvisor Marketplaces includes algorithmic eBay repricing, new competition monitoring reports for Amazon, and the inclusion of Walmart and Jet.com sales data in benchmarking reports.

eBay algorithmic repricing is currently in limited release for selected sellers. It follows the release of algorithmic repricing for Walmart in January and for Amazon in September 2016.

The new "Competitive Environment Dashboard" shows Amazon sellers who their competitors and where they could be losing market share, to help them make informed decisions about their Amazon business. The new dashboard is available for all Amazon marketplaces except China.

Walmart and Jet.com data has been added to ChannelAdvisor's Benchmarking Platform. ChannelAdvisor Benchmarking is an industry-first suite of customizable dashboards that provide insight into how a seller's performance compares to other retailers and brands, using data from transactions processed through ChannelAdvisor's platform.

Source: ChannelAdvisor

See all 210 news items about ChannelAdvisor Marketplaces.

comments Do you have news about ChannelAdvisor Marketplaces? Let us know.

Discussions

Re: Dani Avitz: Ask Me Anything
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...We've noticed a pattern - a lot of Channel Advisor and Volo customers migrate to... more

Re: Has anyone ever heard of ChannelAdvisor?

@terriannbiagi Reviews of ChannelAdvisor can be found here To be honest, I have had... more

Need some info, if you could please!

...to lead me in the right direction... ChannelAdvisor, ecomdash, SellerActive, etc. Which is... more

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...(such as Veeqo) £675 / £975 per month, Channel Advisor, pass the smelling salts !!!. Just... more

Re: Linnworks is it value for money?

There is always Channel Advisor !!! Cheaper alternatives are out there, but as far as I... more

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Supplier

ChannelAdvisor (1 other listing)

The Supplier Says

ChannelAdvisor Marketplaces

Whether you sell on one marketplace or a dozen, we offer an industry-leading solution for marketplaces success. ChannelAdvisor Marketplaces will help you list, manage and optimise all your product listings, on over 40 marketplaces (and counting) around the globe. Meanwhile, we’ll keep your inventory levels in sync and your product orders organised, as well as give you access to valuable reporting analytics that’ll help you sell smarter.

With over 2,000 marketplace clients, and over 14 years of experience, we’ve not only seen it all before, but we also see the trends before they happen and help you take advantage of them.
ChannelAdvisor, 15 July 2016
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Updated 19 Jan 2018.

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