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ChannelReply is a cloud-based SaaS that connects popular CRM software (Zendesk and Desk.com) with major ecommerce marketplaces (eBay and Amazon). It transforms customer messages into threaded and organized support tickets complete with order information, providing sellers with a full marketplace CRM solution.
|Access Via||SaaS (Cloud Web App)|
|Amazon Sites||All Amazon Websites|
|eBay Sites||All eBay Websites|
Trial: 14 days
Pro - $79 per mo.
Enterprise - $179 per mo.
ChannelReply (no other listings)
The Supplier Says
Channel Reply Truly Connected Customer Service
ChannelReply is a cloud-based SaaS that connects popular CRM software's (Zendesk and Desk.com) with major eCommerce marketplaces (eBay and Amazon). It transforms customer messages into threaded and neatly organized support tickets, complete with order information providing sellers with a full Marketplace CRM solution.
The secret of our success lies in our strong, positive and tight-nit team. We encourage innovation and constantly work to make each other’s ideas a reality. With all heads working together, we make ChannelReply a better product every day. ChannelReply, 18 February 2016