Feedback Express
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Average Rating: starstarstarstarstar (16 reviews)

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Great Service

The service is great and whenever I have a question I always get a quick response. Since I have used feeback express my sales have increased about 15%. Feedback express is easy to use and the results can be seen in a few months. I have recommended them to my friends who have started to sell on Ama... more

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Okay, but can be a hassle.

For the past 11 moths it has been worth while. However amazon have now implemented an opt-out feature for buyers. Meaning those who opt-out do not received the emails sent via feedback express. Currently 1/3rd of my messages aren't getting through to my buyers and i'm concerned this will only incr... more

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Game changer for competitiveness

Feedback express for the price you pay per month is a game changer in making you as a seller much more competitive, therefore resulting in more sales. its very easy to use and it doesn't take long at all to learn the ins and outs of the website. The only thing I could think of improving is more ... more

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Great Bit Of Software

Okay, if you have the time you could do what this software does, email your customers and ask them to leave you feedback either as a seller or for a product review. Why waste your time though ? Set up takes around five minutes and after that you can virtually forget it and do more important stuff... more

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First Class Service and Expertise

Well what can I say, feedbackexpress are amazing, I signed up for their 30 day free trial and within a couple of weeks my Amazon reviews have instantly increased and so have my sales. I sell greeting cards online and I was struggling on improving sales and reviews but with feedbackexpress' superb... more

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Great software for generating reviews

FeedbackExpress is a great software that will help you improve the quality of your review request emails and it will increase the number of reviews you will eventually generate. Since we started using FeedbackExpress, we have seen a big increase of reviews. You can choose your own templates and ad... more

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Really works well

I find that people are more likely to leave feedback if they have something bad to say, everyone likes to moan but not many think to praise. Your feedback prompts are great and we`ve had some of the free trial and it`s proven it works, so the price is really reasonable to sign up and stay with th... more

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Just wanted to write that Feedback Express is awesome!

Hey! Just wanted to write to tell you your company is awesome! We have sold like 600 items (shoes) over 4 months. We only had 4 feedback, including ZERO in the last two months! After signing up for your trial, that feedback number has DOUBLED up to 8 in like 38 hours. Awesome! and, ,they are... more

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Excellent

We are happy with Feedback Express. The panel is easy to understand and to configure. The given email templates are very helpfull and work properly. If you got a problem the support will always by your side and solve it. You can write an email or chat and so on. Excellent at all. We are happy w... more

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Easy to use and very effective, a definite help to sales.

As a relatively new, small-scale seller on Amazon, I found getting feedback getting feedback from my customers very difficult until I started using Feedback Express. Since then my feedback has been steadily growing and I finally feel like I am starting to make a mark on the Marketplace. Just like... more

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Description

FeedbackExpress is a cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers.

Messages can be triggered when an order is placed, despatched or delivered or up to 10 weeks after the event. Messages can be filtered by fulfilment type, item condition, SKU/ASIN and shipping location.

FeedbackExpress can exclude orders where delivery is late, and ask for product reviews after positive seller feedback is left.

Latest Reviews

Average Rating: starstarstarstarstar (16 reviews)

starstarstarstardim star
Great Service

The service is great and whenever I have a question I always get a quick response. Since I have used feeback express m... more

starstarstardim stardim star
Okay, but can be a hassle.

For the past 11 moths it has been worth while. However amazon have now implemented an opt-out feature for buyers. Mean... more

starstarstarstarstar
Game changer for competitiveness

Feedback express for the price you pay per month is a game changer in making you as a seller much more competitive, th... more

Latest News

FeedbackExpress Now Available on the Amazon Marketplace Appstore

Amazon feedback tool FeedbackExpress is now available in the new Seller Central Appstore. ... more

Win a Year's Free Subscription to FeedbackExpress

Amazon feedback solicitation tool Feedback Express is running a competition to win a free sub... more

FeedbackExpress Adds Supports for Amazon in Europe and Canada

Amazon feedback tool Feedback Express is now compatible with the Amazon marketplaces in Germa... more

Compatibility

Access Via Web Based / SaaS
Amazon Sites Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.de, Amazon.es, Amazon.fr, Amazon.it

Pricing

Special offer for Web Retailer members. Get the details here.

Trial: 30 days

From £14.95+VAT per month for 1,000 emails

Categories

Feedback, Reviews & Support » Feedback & Review Solicitation

Amazon Selling » Feedback & Reviews

Amazon feedback tool FeedbackExpress is now available in the new Seller Central Appstore.

The Amazon Marketplace Appstore is a one-stop-shop where the small and medium-sized businesses that sell on Amazon can more easily discover quality applications to help them automate, manage and grow their business. Accessible from Seller Central, the Marketplace Appstore features applications created by Amazon and external developers and covers a range of functionalities across the selling lifecycle.

Brendan Doherty, CEO of FeedbackExpress said, "At FeedbackExpress, we're excited to be featured in the Feedback and Reviews category. We hope the new platform will help businesses that sell on Amazon quickly identify the integrated tools they need to support their selling needs on Amazon."

Source: FeedbackExpress

Amazon feedback solicitation tool Feedback Express is running a competition to win a free subscription to the service for a year.

Both new and existing FeedbackExpress users can enter, and stand to win a year's subscription to FeedbackExpress worth up to GB £708.

To enter, sellers need to sign up for a 30-day trial (free) using code "1YEARFREE", and will then be entered into the competition automatically.

Existing customers can enter by emailing chris@feedbackexpress.com with the subject line, 1YEARFREE.

The winner will be announced on Tuesday 3 October 2017.

FeedbackExpress is cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers. The software helps sellers get more positive feedback and product reviews as well as alerting them to any negative and neutral feedback.

Source: FeedbackExpress

Amazon feedback tool Feedback Express is now compatible with the Amazon marketplaces in Germany, France, Italy, Spain and Canada – in addition to existing support for the UK and USA.

Feedback Express has also added new message templates, professionally translated into German, French, Italian and Spanish, so sellers can request seller feedback and product reviews on Amazon's European marketplaces just like a native speaker would.

Source: FeedbackExpress

The Northern Irish company behind RepricerExpress and SellerExpress has launched a new Amazon feedback solicitation tool called FeedbackExpress.

FeedbackExpress is a cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers. The software is proven to help sellers get more positive feedback and product reviews as well as removing negative and neutral feedback quickly and effectively.

When sellers receive negative feedback on their Amazon account, FeedbackExpress alerts them by SMS and email. Professionally-written feedback and product review requests are provided to help increase feedback quantity and quality. Currently Amazon UK and US marketplaces are supported with plans to add further marketplaces in the near future.

FeedbackExpress has a free 30-day trial (no credit card required), then costs from £14.95 or $20.00 per month.

For Web Retailer members, the free trial is extended to 45 days. Visit the Special Offers page for more details and the offer code.

Lucid Interactive has been providing ecommerce solutions to Amazon sellers for over 13 years.

Source: FeedbackExpress

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Supplier

Lucid Interactive (1 other listing)

The Supplier Says

Amazon Feedback Software

FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers.

FeedbackExpress is proven to help sellers get more positive feedback, increased product reviews as well as removing any negative and neutral reviews efficiently and effectively.

Sign up for your free trial today, no credit card required.
www.feedbackexpress.com Lucid Interactive, 25 August 2016
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Updated 20 Aug 2018.

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