Feedback Express
Premium Listing
Offer

    More links for Feedback Express:
  • Blog
Write a Review
Get Heard Here!

Reviews Page 1 of 3

Average Rating: starstarstarstarstar (23 reviews)

starstarstarstarstar
I LOVE using FeedbackExpress!

I was a bit sceptical about how FeedbackExpress would help my business but after asking a few questions on the Live Chat, the team really convinced me to try the software and see for myself. BEST DECISION EVER!! The 30 days free trial is super, it really showed me how good the service is and I re... more

starstarstarstarstar
Great software and multi language support

What was good about this product or service overall? I've only been using it for 2 months at the moment but the setup was super easy (probably the easiest setup I've done for online software actually). I love the fact that they have templates in all the major languages so I'm able to ask for feedb... more

starstarstarstarstar
Increase in Feedback and Product Reviews

What was good about this product or service overall? FeedbackExpress is easy to set up and get going and has a very good UI which is simple to navigate around. Since starting to use FeedbackExpress my Feedback has gone from 30 per week to almost 70 so a nice increase and product reviews are on ... more

starstarstarstarstar
Great Feedback Tool

What was good about this product or service overall? Feedbackexpress tool has managed our basic requirements as expected. It is easy to use and cost effective tool to manage feedbacks. Dashboard and trader facilities are great. It tracks all the activities and sends reminder promptly. Could an... more

starstarstarstarstar
Outstanding Feedback Request Company That Actually WORKS!!

Our company Rocky Mountain BioAg tried a free 30-day trial offered by Feedback Express for our Amazon store. After a very easy and user friendly setup process we immediately started receiving seller feedback reviews for our company! After the 30-day trial period expired immediately our reviews sto... more

starstarstarstarstar
Certainly worth the money.

For us the decision was made because FeedbackExpress provides a simple solution to a difficult problem. Without using software like FeedbackExpress, it's nearly impossible to receive adequate seller feedback. Even for moderately sized companies like us, it's important to have a constant flow of po... more

starstarstarstarstar
Great service and great guys

What was good about this product or service overall? Feedback Express provide a vital service for Amazon sellers. They help automate follow up emails and alert sellers of any negative feedback or product review. This is excellent, as it would be next to impossible to have to do this manually. ... more

starstarstarstardim star
Great Service

The service is great and whenever I have a question I always get a quick response. Since I have used feeback express my sales have increased about 15%. Feedback express is easy to use and the results can be seen in a few months. I have recommended them to my friends who have started to sell on Ama... more

starstarstardim stardim star
Okay, but can be a hassle.

For the past 11 moths it has been worth while. However amazon have now implemented an opt-out feature for buyers. Meaning those who opt-out do not received the emails sent via feedback express. Currently 1/3rd of my messages aren't getting through to my buyers and i'm concerned this will only incr... more

starstarstarstarstar
Game changer for competitiveness

Feedback express for the price you pay per month is a game changer in making you as a seller much more competitive, therefore resulting in more sales. its very easy to use and it doesn't take long at all to learn the ins and outs of the website. The only thing I could think of improving is more ... more

Page 1 of 3Next »
comments Have you used Feedback Express? Write a review and share your thoughts (you don't have to register first).

Description

FeedbackExpress is a cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers.

Messages can be triggered when an order is placed, despatched or delivered or up to 10 weeks after the event. Messages can be filtered by fulfilment type, item condition, SKU/ASIN and shipping location.

FeedbackExpress can exclude orders where delivery is late, and ask for product reviews after positive seller feedback is left.

Latest Reviews

Average Rating: starstarstarstarstar (23 reviews)

starstarstarstarstar
I LOVE using FeedbackExpress!

I was a bit sceptical about how FeedbackExpress would help my business but after asking a few questions on the Live Ch... more

starstarstarstarstar
Great software and multi language support

What was good about this product or service overall? I've only been using it for 2 months at the moment but the setup ... more

starstarstarstarstar
Increase in Feedback and Product Reviews

What was good about this product or service overall? FeedbackExpress is easy to set up and get going and has a very g... more

Latest News

FeedbackExpress Adds Amazon Product Review Tracking

Amazon feedback tool FeedbackExpress has added a new feature to monitor Amazon product review... more

FeedbackExpress Adds Support for Amazon Australia, India and Mexico

Amazon feedback tool FeedbackExpress has added support for three further international Amazon... more

FeedbackExpress Now Available on the Amazon Marketplace Appstore

Amazon feedback tool FeedbackExpress is now available in the new Seller Central Appstore. ... more

Compatibility

Access Via Web Based / SaaS
Amazon Sites Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.com.au, Amazon.com.mx, Amazon.de, Amazon.es, Amazon.fr, Amazon.in, Amazon.it

Pricing

Special offer for Web Retailer members. Get the details here.

Trial: 30 days

From £14.95+VAT per month for 1,000 emails

Categories

Feedback, Reviews & Support » Feedback & Review Solicitation

Amazon Selling » Feedback & Reviews

Amazon feedback tool FeedbackExpress has added a new feature to monitor Amazon product reviews.

FeedbackExpress users can now track how well their products are doing on Amazon and get notifications when customers leave negative product reviews.

All users will be able to track three ASINs free of charge with tiered plans available for those wishing to track more.

With the added functionality, sellers can:

  • Quickly filter product reviews according to rating.
  • Get alerts to your phone or inbox when a negative review is posted.
  • Quickly spot negative feedback that customers are posting about your products and reach out to them to resolve issues.
  • Translate reviews to your own language.

FeedbackExpress also has another new feature: automatically inserting product images and titles into the Amazon customer emails it sends.

Source: FeedbackExpress

Amazon feedback tool FeedbackExpress has added support for three further international Amazon marketplaces.

FeedbackExpress now works with:

  • Amazon.com (US)
  • Amazon.co.uk (UK)
  • Amazon Australia
  • Amazon Canada
  • Amazon France
  • Amazon Germany
  • Amazon India
  • Amazon Italy
  • Amazon Japan
  • Amazon Mexico
  • Amazon Spain

Existing FeedbackExpress users can add the new marketplaces within their account now.

FeedbackExpress helps Amazon sellers manage their feedback communication with buyers, remove neutral and negative feedback, protect their seller rating, and increase their Buy Box percentage.

Source: FeedbackExpress

Amazon feedback tool FeedbackExpress is now available in the new Seller Central Appstore.

The Amazon Marketplace Appstore is a one-stop-shop where the small and medium-sized businesses that sell on Amazon can more easily discover quality applications to help them automate, manage and grow their business. Accessible from Seller Central, the Marketplace Appstore features applications created by Amazon and external developers and covers a range of functionalities across the selling lifecycle.

Brendan Doherty, CEO of FeedbackExpress said, "At FeedbackExpress, we're excited to be featured in the Feedback and Reviews category. We hope the new platform will help businesses that sell on Amazon quickly identify the integrated tools they need to support their selling needs on Amazon."

Source: FeedbackExpress

Amazon feedback solicitation tool Feedback Express is running a competition to win a free subscription to the service for a year.

Both new and existing FeedbackExpress users can enter, and stand to win a year's subscription to FeedbackExpress worth up to GB £708.

To enter, sellers need to sign up for a 30-day trial (free) using code "1YEARFREE", and will then be entered into the competition automatically.

Existing customers can enter by emailing chris@feedbackexpress.com with the subject line, 1YEARFREE.

The winner will be announced on Tuesday 3 October 2017.

FeedbackExpress is cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers. The software helps sellers get more positive feedback and product reviews as well as alerting them to any negative and neutral feedback.

Source: FeedbackExpress

Amazon feedback tool Feedback Express is now compatible with the Amazon marketplaces in Germany, France, Italy, Spain and Canada – in addition to existing support for the UK and USA.

Feedback Express has also added new message templates, professionally translated into German, French, Italian and Spanish, so sellers can request seller feedback and product reviews on Amazon's European marketplaces just like a native speaker would.

Source: FeedbackExpress

The Northern Irish company behind RepricerExpress and SellerExpress has launched a new Amazon feedback solicitation tool called FeedbackExpress.

FeedbackExpress is a cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers. The software is proven to help sellers get more positive feedback and product reviews as well as removing negative and neutral feedback quickly and effectively.

When sellers receive negative feedback on their Amazon account, FeedbackExpress alerts them by SMS and email. Professionally-written feedback and product review requests are provided to help increase feedback quantity and quality. Currently Amazon UK and US marketplaces are supported with plans to add further marketplaces in the near future.

FeedbackExpress has a free 30-day trial (no credit card required), then costs from £14.95 or $20.00 per month.

For Web Retailer members, the free trial is extended to 45 days. Visit the Special Offers page for more details and the offer code.

Lucid Interactive has been providing ecommerce solutions to Amazon sellers for over 13 years.

Source: FeedbackExpress

No more news about Feedback Express

comments Do you have news about Feedback Express? Let us know.

Supplier

Lucid Interactive (1 other listing)

The Supplier Says

Amazon Feedback Software

FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers.

FeedbackExpress is proven to help sellers get more positive feedback, increased product reviews as well as removing any negative and neutral reviews efficiently and effectively.

Sign up for your free trial today, no credit card required.
www.feedbackexpress.com Lucid Interactive, 25 August 2016
comments Is this your listing? Login to submit changes.
Updated 20 Jun 2019.

Popular in this category

People also view

Thompson & Holt
StoreFeeder
Sellware
StreetPricer