FeedbackFive

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Average Rating: starstarstarhalf stardim star (21 reviews)

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FeedbackFive rocks!

What was good about this product or service overall? It's the best in the market: campaign, template, rules are all configurable. Could anything have been better? Yes, the imported orders should contain more than 90 days. How was the support? Great. Really helpful. I especially like the status... more

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Must have for AMZ sellers

My company has been using Feedback Five for several years. We seemed to have gotten into a review rut so I reached out to them for assistance. I began working with an Advisor who helped us tailor our multiple email templates, timing of outgoing emails, make our emails more likely to get read and e... more

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FeedbackFive Gets It Done, Easily

I switched from a competitor based on a web conference FeedbackFive hosted and definitely made the right move. Not only were the features offered far superior, but the customer service was top-notch. Indispensable advice quickly, customized attention to my needs and fast follow up. In fact, I ... more

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Couldn't ask for more!!!

What was good about this product or service overall? Thanks to FeedbackFive, since I started with them 90 days ago, I have received over 90 reviews on one product. I have noticed overall increase in customer satisfaction and less emails from my customers. Could anything have been better? Guys a... more

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FeedbackFive is the best tool I have used

FeedbackFive is very helpful with it's easy connection to Amazon. The costume templates are perfect as you can really fit it to your needs. Their Leave Feedback button works wonders in customer's engagement It is supper easy to use and you can simply forget about this hassle. Customer interaction... more

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This is a necessary tool for anyone selling on Amazon

What was good about this product or service overall? Feedbackfive allows us to solicit customers for reviews and we get WAY more reviews than we ever would without the reviews. In my experience, reviews are the only way to have any kind of idea of how big a seller is on Amazon. Having a lot of re... more

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FeedbackFive

What was good about this product or service overall? It does a job I need done. Could anything have been better? n/a How was the support? RACHEL H. is very helpful! I have used this service for a few months and I can tell it is really working well. The staff is very kind, friendly and smart.... ... more

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FeedbackFive: Scalable, Cost-Effective, Best Support

After trying 4-5 other feedback management service providers, FeedbackFive is easily the best solution for our company. At a base level, it easily addresses the our most important needs for feedback, review management, and email order follow-ups. However, more importantly for us, FeedbackFive is e... more

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Not Worth a Free Trial!

I tried this software before I read the reviews. To be frank. The software sent 300 emails, I got 1 feedback and 1 product review! When I informed the rep from feedback 5, she said I needed to work with her to craft a template. So after using feedback 5 templates and 300 emails later, your tell... more

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They are fraud

I signup for the free plan. But they charge for free software. I also not seen any conversion. And this software also sends a message to canceled orders and its create a problem for you. When you cancel any order and ask the customer for feedback, then 90% possibility is that customer gives you ... more

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Description

FeedbackFive is a feedback management tool for Amazon sellers. Sellers use FeedbackFive to proactively manage their feedback scores.

Automatically solicit feedback and product reviews from customers, review negative and neutral feedbacks received, monitor trends, and more.

Latest Reviews

Average Rating: starstarstarhalf stardim star (21 reviews)

starstarstarstarstar
FeedbackFive rocks!

What was good about this product or service overall? It's the best in the market: campaign, template, rules are all ... more

starstarstarstarstar
Must have for AMZ sellers

My company has been using Feedback Five for several years. We seemed to have gotten into a review rut so I reached out... more

starstarstarstarstar
FeedbackFive Gets It Done, Easily

I switched from a competitor based on a web conference FeedbackFive hosted and definitely made the right move. Not on... more

Related Discussions

Re: Amazon product reviews. Do you use fake review sites ?

...using a tool like FeedbackGenius or Feedback Five Giving away products in person to... more

Availability

Worldwide

Compatibility

Access Via Web Based / SaaS
Amazon Sites Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.com.au, Amazon.com.mx, Amazon.de, Amazon.es, Amazon.fr, Amazon.in, Amazon.it
Fulfillment FBA

Pricing

Trial: 14 days

FreeIncludes 50 emails per month, and 3 campaigns. Free
BasicIncludes 250 emails per month, and 3 campaigns. $9.99/mo
ProIncludes 1500 emails per month, and 10 campaigns. $29.99/mo
EnterpriseFrom 8,000 emails per month, and unlimited campaigns. From $59.99/mo

Categories

Feedback, Reviews & Support » Feedback & Review Solicitation

Amazon Selling » Feedback & Reviews

Discussions

Re: Amazon product reviews. Do you use fake review sites ?

...using a tool like FeedbackGenius or Feedback Five Giving away products in person to... more
comments Want to talk about FeedbackFive? Start a new discussion (you don't have to register first).

Supplier

eComEngine (2 other listings)

The Supplier Says

FeedbackFive helps you get positive feedback.

FeedbackFive is a software-as-a-service developed by eComEngine, LLC. Founded in 2006, eComEngine, LLC is an e-commerce engineering firm, dedicated to providing enterprise-class solutions for small and mid-size Internet retailers. FeedbackFive is the industry’s leading Amazon feedback software, providing merchants with an affordable and efficient way to manage their seller reputations. eComEngine, 8 July 2014
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Updated 21 Mar 2019.

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