Linnworks

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Average Rating: starstarstardim stardim star (55 reviews)

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Total rip off for a sub standard product

Terrible customer service with a arrogant attitude to its customers Price hike of £150 to over £1000 with out warning. On contacting the company as to why after being a lyal customer since 2009 the increase, simply told take it or leave for another provider , so they have no cares for their custo... more

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Read new pricing before joining

New "Loyalty" Pricing. How can they even keep a straight face daring to name it that. We paid £150 a month, and ship around 3000+ Low Margin orders. The new "Loyalty" pricing puts us to £450 a month, by August we are likely to surpass the 5500 a month threshold, meaning we have to pay £1,450 a m... more

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Shambles of a company!

To all those looking at using linnworks, I warn you that they’ve just had a big announcement that they’ve changed the pricing structure. They very connivingly described it that most users would either remain at the same rate or even see a decrease! I’ve never heard so much Bulls*** in my life. We’... more

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Linnworks Listened

Linnworks has listened to their existing customers and revoked pricing changes. The system is good for the price we pay and we are happy to commit for another year. Sanity restored.::) Experience after 1 year with Linnworks: Pros: - Support a lot of marketplace integrations, an extensive list... more

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Price Hike from Hell! Despicable treatment of "loyal" custom

Absolute shocking price increase, totally unjustified. The CEO's message regarding affordable and scalable pricing is total utter nonsense, a right kick in the teeth - comes across very condescending. Does not make any business sense either. It seems he has been called upon to clean Linn systems o... more

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Pick a pricing model, now double, triple or quadruple it...

I have been with Linnworks for over 8 years. A loyal customer through and through. Yesterday from nowhere came a pricing increase, which on top of the big hike at the end of 2016, will reflect a 7 fold increase to my subscription. Look carefully at the new pricing before considering Linnworks. Th... more

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Ignore the 8.7 ratings for Linnworks. (Avoid)

Ignore the 8.7 ratings for Linnworks. (Avoid) Ignore the 8.7 ratings for Linnworks. This was for what they used to be. I have been using Linnworks for more than 6 years and we have seen 2 significant increase in the last 2 years. 1) 2017 - Subscription increased from £300/month to £700/month 2) ... more

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Bordering on Fraud not refunding within grace period

What was good about this product or service overall? As inventory management for leading channels within USA and Europe, it works fairly well. Everything else is diabolical far behind the rest of the pack, it all has the feel of a few guys working out of a basement somewhere. Support is good on ... more

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Awful

The interface is a jumbled mess and is an awful thing to get set up. Their system was pushing prices, nonsensical numbers, to our channels without even being enabled. Amazon confirmed it was their system and they were no help to fix. Support almost completely ignored the issue that was costing us ... more

stardim stardim stardim stardim star
Do not even consider !

What was good about this product or service overall? Here's my honest opinion. Built by Nerd for Nerds, No wonder they need an Academy! This is simply not the platform if you need a solution.to your inventory and taking care of your listings Go ahead if you can dedicate a staff only to work i... more

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Description

System for fulfilling online orders and controlling stock. Covers order processing, postage management, stock control, reorders, customer returns/refunds, stock scrapping, stock purchases, purchase life cycle. Automatically downloads orders from eBay, Amazon, osCommerce and many others, including your own website. Synchronizes stock levels beween all channels.

Latest Reviews

Average Rating: starstarstardim stardim star (55 reviews)

stardim stardim stardim stardim star
Total rip off for a sub standard product

Terrible customer service with a arrogant attitude to its customers Price hike of £150 to over £1000 with out warning... more

stardim stardim stardim stardim star
Read new pricing before joining

New "Loyalty" Pricing. How can they even keep a straight face daring to name it that. We paid £150 a month, and ship... more

stardim stardim stardim stardim star
Shambles of a company!

To all those looking at using linnworks, I warn you that they’ve just had a big announcement that they’ve changed the ... more

Related Discussions

Re: Help

...an inventory management system such as Linnworks, StoreFeeder, Selro etc. These act as... more

Compatibility

Access Via Android App, Web Based / SaaS, Windows Software
Amazon Sites Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.com.mx, Amazon.de, Amazon.fr
Analytics Lokad
Carriers DHL, DPD, FedEx, GFS, Hermes, Interlink Express, Parcelforce, Royal Mail, UKMail, UPS, USPS, wnDirect
eBay Sites eBay.ca, eBay.co.uk, eBay.com, eBay.de, eBay.fr
Other Marketplaces Etsy, Flubit (SKU Cloud), Fnac, Fruugo, GAME, Groupon, Intu, Newegg, OnBuy, Pixmania PixPlace, PriceMinister, Rakuten.co.uk, Rakuten.com, Sears.com Marketplace, Tophatter
Payment PayPal
Price Comparison Google Shopping
Shipping Software Endicia, Parcel Station, ShipStation, Stamps.com
Shopping Carts BigCommerce, IdoSell, Magento, Prestashop, Shopify, WooCommerce
Social Media Mento

Pricing

Trial: 14 days

From £150 per month for up to 1,000 orders per month

Categories

Multichannel Management » Inventory & Channel Management

Discussions

Re: Help

...an inventory management system such as Linnworks, StoreFeeder, Selro etc. These act as... more

Re: About order goods from supplier

...sell online, then software such as Linnworks can help control your stock levels... more

Re: Linnworks is it value for money?

We're Linnworks partners from https://pitaron.co.uk 1. Some of our happy Linnworks... more

Re: Introduce yourself here: the sequel

...Designs • Shopify Site Designs • Linnworks Implementations • Omnichannel stock... more

Re: Spreadsheet bulkload based retail software?

...post promoting their own system, but as Linnworks had already been mentioned... more

Re: Spreadsheet bulkload based retail software?

@kellycsereda Hello Kelly, Linnworks can do exactly what you want. You can list... more

Re: Spreadsheet bulkload based retail software?

...for the suggestion, I'll investigate Linnworks. I am a very small retail business... more

Re: Spreadsheet bulkload based retail software?

...are you looking for something such as Linnworks that can list and maintain stock... more

comments Want to talk about Linnworks? Start a new discussion (you don't have to register first).

Supplier

Linn Systems (no other listings)

The Supplier Says

Main Features

* Order book integration with eBay, PayPal, Amazon, osCommerce and other e-commerce platforms
* Printing of postage labels/fold-in invoices
* Postage management
* Postage manifests and postage expenses filing
* Support for full Order lifecycle (order status, returns/refunds)
* Barcoded order lists, invoice, labels
* Despatch Console
* Fully tracable order history
* Direct orders, Sevice Sales and sale lifecycle support
* Sales grid analysis and sales ledger
* Sales grid analysis and sales ledger
* Easy to use automated stock control
* Purchase order tracability
* Purchase ledger and purchase lifecycle support
* Descriptive stock items, including postage and packaging information and product pictures
* Stock scrapping, return to stock, return to supplier
* End/Relist/Adjust listins on eBay
* Stock adjustments
* Stock item life history
* Mobile/wireless stock control and order processing application (handheld, Pocket PC, PDA)


The order book is automated to receive orders from multiple channels such as eBay/PayPal, Amazon, many different e-commerce platforms. All you need to do to get new orders and update the status of the existing ones, is to click one button which will automatically connect to different channels and obtain your latest orders, no file importing necessary. As the system designed ground up using modular architecture, should you find a need to integrate with your own bespoke website it can be done as a bespoke module. Contact our technical support or sales team for more information.

All you stocked products can be linked with orders coming in from eBay, Amazon or your website by the item title. Everytime you process an order the order items automatically deducted from the current stock level. When you acquire new stock by purchasing it from the supplier you can simply create a purchase order which will automatically increase the stock level once the purchase order is delivered. Linn Systems, 21 March 2009
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Updated 22 May 2019.

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