Description is a returns and after-sales management solution for ecommerce merchants.

The platform handles returns from all marketplaces, connecting buyers, carriers and suppliers. The result is a faster returns process with higher customer satisfaction.

Buyers have a choice of return options. All or part of after-sales service can be outsourced, and return shipments are fully tracked.

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Access Via API, Web Based / SaaS
Amazon Sites,,,,
Carriers UPS
eBay Sites,,,,,,,,,
Other Marketplaces, Darty, Fnac, La Redoute, ManoMano, PriceMinister, Rue du Commerce


Monthly subscription based on sales volume


Shipping & Fulfillment » Returns Management

International Ecommerce » International Returns

Supplier (no other listings)

The Supplier Says

Combining human expertise with advanced technology, is the first plug and play after-sales management service for marketplace sellers.
Since 2009, their experience with prestigious clients (Fnac-Darty, Cdiscount, La Redoute ...), allows them to meet the challenges faced by marketplaces merchants in returns management and after-sales service.

* A returns management platform that improves the after-sales experience for both merchants and their consumers.
* A European network of logistics partners to outsource all or part of the after-sales service: transport, logistics hubs, repairers, suppliers.
* A multilingual Customer Relationship Service team to respond to buyers' claims in Europe.


1. Save time on claims and returns management:: up to 80% time saving thanks to the centralization and the outsourcing of all or part of your after-sales service

2. Improve your buyers' after-sales experience with a digital return journey: autonomy, creation of transport labels, real-time tracking and automated notification at each key step

3. Easily develop your sales in Europe with's multilingual Customer Relationship Service team and a network of European logistics partners

4. Reduce your after-sales service costs thanks to the negotiated logistics prices, especially on return transport

5. Collect all data of the return chain and identify improvement sources to enhance your business, 9 August 2018
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Updated 10 Aug 2018.
Market Invaders
Thompson & Holt