Description is a returns and after-sales management solution for ecommerce merchants.

The platform handles returns from all marketplaces, connecting buyers, carriers and suppliers. The result is a faster returns process with higher customer satisfaction.

Buyers have a choice of return options. All or part of after-sales service can be outsourced, and return shipments are fully tracked.

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Access Via API, SaaS (Cloud Web App)
Amazon Sites,,,,
Carriers UPS
eBay Sites,,,,,,,,,
Other Marketplaces, Darty, Fnac, La Redoute, ManoMano, PriceMinister, Rue du Commerce


Monthly subscription based on sales volume


Shipping & Fulfillment » Returns Management

International Ecommerce » International Returns

Supplier (no other listings)

The Supplier Says

Combining human expertise with advanced technology, is the first plug and play after-sales management service for marketplace sellers.
Since 2009, their experience with prestigious clients (Fnac-Darty, Cdiscount, La Redoute ...), allows them to meet the challenges faced by marketplaces merchants in returns management and after-sales service.

* A returns management platform that improves the after-sales experience for both merchants and their consumers.
* A European network of logistics partners to outsource all or part of the after-sales service: transport, logistics hubs, repairers, suppliers.
* A multilingual Customer Relationship Service team to respond to buyers' claims in Europe.


1. Save time on claims and returns management:: up to 80% time saving thanks to the centralization and the outsourcing of all or part of your after-sales service

2. Improve your buyers' after-sales experience with a digital return journey: autonomy, creation of transport labels, real-time tracking and automated notification at each key step

3. Easily develop your sales in Europe with's multilingual Customer Relationship Service team and a network of European logistics partners

4. Reduce your after-sales service costs thanks to the negotiated logistics prices, especially on return transport

5. Collect all data of the return chain and identify improvement sources to enhance your business, 9 August 2018
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Updated 16 Aug 2019.

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