Shippo

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Reviews Page 1 of 4

Average Rating: starstarstarstarhalf star (38 reviews)

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technical issue resolved

What was good about this product or service overall? Support provided and issue resolved. We initially were unable to print a shipping label we had ordered and paid for. Could anything have been better? We like the option of phone support. How was the support? Email response was helpful, friendl... more

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Tech/Customer Support

Another question and answer period with Shippo - Excellent service. Thorough review before responding in a thoughtful manner - Excellent. Room for improvement - Don't see any thus far. Amanda J. was outstanding and lightning quick to respond. All sorted in 10 minutes. Very happy with the qual... more

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Excellent product and customer service

What was good about this product or service overall? Product is powerful. Lots of good help for the small business. Customer service is very responsive and professional. Could anything have been better? No. How was the support? Customer support was excellent! There was some fraudulent ac... more

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Positive Review

What was good about this product or service overall? Lightening speed email replies and helped out with getting my account verified. I didn’t have to pay to make an account. I’m confident about my purchase. Could anything have been better? I wish the shipping labels were less expensive but that’... more

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Better rates, Great service

What was good about this product or service overall? Better pricing than I was getting for USPS. Shipped out a hundred boxes to clients for Christmas gifts and working with Shippo saved me $100+ on the project. They got my negotiated UPS connected as well. It's a well organized system to take ord... more

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No "Flats" support, denied label refunds

After decades of maintaining their own shipping software, my main software recently integrated Shippo instead. Unfortunately, Shippo did not support USPS "Flats" rates and our packages shipped out at the higher Parcel rate costing thousands in extra postage. When this shortcoming was finally dis... more

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Awesome!

Shippo is a great product & we have really enjoyed working with this great company. They have provided very smooth transactions and their customer service is outstanding. Shippo has provided a great platform for our company to purchase postage and we would definitely recommend them to any e-comm... more

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Overall a great experience so far!

We just started using Shippo for our shipping needs both on and off our ecommerce site. Their app looks great and their documentation/API is among the best I've worked with, so the integration with our website was a lot easier than expected. The software has a few quirks sometimes, but nothing ma... more

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Refund Label

Good communication. I sent an email and the day after I received an answer. They really did something to help me to resolve my problem. I ordered by mistake a label and they refund me. Shippo cares about their customers. Thank you Adam for your service ! :) Excellent service +++++++ :) ......... more

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Postage Refund question. Received great support!

I'm new to Shippo. I use it to purchase postage to mail parcels from Canada into the US via USPS. I had the need to cancel two of my postage purchases, but didn't know where my refund was going. I could not see the refunds being credited back to my VISA, not were they listed in my account. I se... more

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Description

Shippo is a multi-carrier, rate-shopping platform with integrations into over a dozen carriers and multiple shopping carts. Available via a dashboard, integrations into shipping carts and OMS, or a robust API.

Latest Reviews

Average Rating: starstarstarstarhalf star (38 reviews)

starstarstarstardim star
technical issue resolved

What was good about this product or service overall? Support provided and issue resolved. We initially were unable to ... more

starstarstarstarstar
Tech/Customer Support

Another question and answer period with Shippo - Excellent service. Thorough review before responding in a thoughtful... more

starstarstarstarstar
Excellent product and customer service

What was good about this product or service overall? Product is powerful. Lots of good help for the small business. ... more

Related Discussions

New Shipping Software Cloudbased

...and many more, Paypal / Square / Shippo / Mailchimp / VR would love some... more

Re: Cheapest US Shipping for Non Traditional Items

I would second what Shippo said - DHL Ecommerce is a great option with probably the... more

Compatibility

Access Via API, SaaS (Cloud Web App)
Amazon Sites Amazon.com
Carriers Asendia, Australia Post, Canada Post, Deutsche Post, DHL, FedEx, GLS, Newgistics, Parcelforce, Purolator, RR Donnelly, Sendle, UberRUSH, UPS, USPS
eBay Sites All eBay Websites, eBay.ca, eBay.com
Multichannel ChannelAdvisor, Freestyle MOM, Sellbrite, Selro
Payment Stripe
Shipping Software Snapfulfil
Shopping Carts BigCommerce, GoDaddy Online Store, Magento, Shopify, Squarespace

Pricing

No setup or monthly fees. Pay the price of postage plus 5 cents per label.

Categories

Shipping & Fulfillment » Shipping Tools

Discussions

New Shipping Software Cloudbased

...and many more, Paypal / Square / Shippo / Mailchimp / VR would love some... more

Re: Cheapest US Shipping for Non Traditional Items

I would second what Shippo said - DHL Ecommerce is a great option with probably the... more
comments Want to talk about Shippo? Start a new discussion (you don't have to register first).

Supplier

Shippo (no other listings)

The Supplier Says

The shipping solution that grows with you.

Connect with multiple carriers, get discounted shipping labels, track parcels, and much more with just one integration.

Shippo has pre-existing integration into eBay, Amazon, Magento, Shopify and Bigcommerce. We also power shipping at GoDaddy and Weebly among many other platforms.

If you are a merchant, we provide a fell featured UI with pre-built integrations into shopping carts to import and ship your orders, and if you're looking for a custom shipping solution you can use our API to build exactly what you need. Shippo, 19 September 2017
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Updated 14 Jun 2019.

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