Stone Edge Order Manager

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Average Rating: starstarhalf stardim stardim star (18 reviews)

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Awful support

:evil:}:(We've had SE for about 6 years. While we were small (under $1m in sales) Once we surpassed a million and added two new users everything fell apart. And, it is not our server. We have a new server that handles customers 100 times our size. Absolutely awful support and terrible platform. Th... more

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DO NOT GIVE THEM YOUR MONEY!!!!

This has to be the worst company I have ever dealt with. Paid for support, and never could get any type of problem fixed. 11 emails, and 6 phone calls; no response for 6 weeks. DO NOT BUY THEIR SUPPORT PLAN, OR THEIR SOFTWARE. more

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Powerful Tool in the right hands

I own a mid-sized online retail shop with over 40k physical sku's in 27,000 feet. We are highly successful and I've been using Stone Edge since 2008. We compete directly against entities staffing 50+ employees... with our meager 15 person team! This is mainly because of our efficiency. I'm wr... more

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Look Elsewhere for a functional P.O.S.

Horrible software supported (if you can call it that) by an incompetent company. Apparently Stone Edge used to be a great P.O.S. solution until the founder sold out to Monsoon. Everything you've read about Monsoon is true: !!!!!!!!DO NOT, UNDER ANY CIRCUMSTANCES, GIVE THEM YOUR HARD-EARNED MONEY!!... more

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Support Appaling

I have been using Stone Edge for 2 years and I like the software when it works. However when it doesn't then don't rely on support even if you have paid $1000s for it. If you have a major crash you might get support within a 1 or 2 days but if you have a bug or discover a problem then forget all a... more

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Terrible Support

The Support is Horrible and they will not answer Tech Support Calls. If you submit a ticket it takes weeks to get an answer. The answer is not specific and refers to an article. There is no interacton at all. The support is good for the first 60 days then you are ignored. The software is not user... more

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Outdated Software

I operate the technology for an online sporting goods store that currently has about 1000 active items and averages about 50 daily orders. We used Stone Edge for one year as we expanded from selling only on eBay to Amazon and an osCommerce store. We have numerous qualms with the software and are i... more

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Dont waste your money on stone edge technologies

Honestly there are way better. Stoneedge was once great, but uses old technology with no interest in updating in any way. There software has been inherently the same since inception . We bought their software and used it for 2 years. We had bugs, and long tech calls non-stop as orders wouldnt i... more

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Description

Designed for small to medium sized multi-channel merchants, Stone Edge provides affordable market leading capabilities for all aspects of your business.

Latest Reviews

Average Rating: starstarhalf stardim stardim star (18 reviews)

starstarstarstarstar
Great (Again)!

We've been a Stone Edge customer since 2005. This software is the product that keeps our business running. It's very... more

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Long TIme User

We have been using Stone Edge Order Manager since 2005. There was a period some years ago that Monsoon Commerce purcha... more

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Stone Edge Keeps Our Business Operating

What was good about this product or service overall? We've been a Stone Edge user since 2004. Before that our business... more

Related Discussions

Re: What's changed the most since you started selling online

...and then Blackthorne and then I was a Stone Edge user for a couple of years. Back in... more

Re: Set-up for the best programs to use for a web retailer

...thanks. As you are happy with Stone Edge it would be a shame to lose it, at... more

Re: Set-up for the best programs to use for a web retailer

...We caught up with Monsoon because of Stone Edge. Stone Edge works well for us,... more

Compatibility

Access Via Android App, Windows Software
Accounting QuickBooks
Amazon Sites Amazon.com
Carriers FedEx, UPS, USPS
eBay Sites eBay.co.uk, eBay.com
Multichannel ChannelAdvisor, Infopia, Monsoon, SixBit
Other Marketplaces Half, Overstock Shopping, Underbid
Payment Authorize.Net, PayPal
Price Comparison Shop.com
Shipping Software Endicia
Shopping Carts 3dcart, AmeriCommerce, AspDotNetStorefront, BigCommerce, CoreCommerce, Interspire, Loaded Commerce, Magento, Miva Merchant, osCommerce, Pinnacle Cart, Shopify, ShopSite, Upshot, Volusion, VP-ASP, X-Cart, Yahoo Stores, Zen Cart

Pricing

Trial: 30 days

Contact supplier directly for pricing details

Categories

Shipping & Fulfillment » Order Management

Discussions

Re: What's changed the most since you started selling online

...and then Blackthorne and then I was a Stone Edge user for a couple of years. Back in... more

Re: Set-up for the best programs to use for a web retailer

...thanks. As you are happy with Stone Edge it would be a shame to lose it, at... more

Re: Set-up for the best programs to use for a web retailer

...We caught up with Monsoon because of Stone Edge. Stone Edge works well for us,... more

Set-up for the best programs to use for a web retailer

...our business needs. We started using Stone Edge about a 6 months ago as our inventory... more

Re: monsoon alternative

...multiple locations, I've used Monsoon Stone Edge Order Manager for about 5 years and I... more

Re: Help with ebay, amazon and oscommerce order management

Hi Mike? Have you tried Stone Edge Order manager in combination with blackthorne for... more

Stone Edge User Conference

...who is interested: The eight annual Stone Edge User Conference is coming up soon,... more

Re: Software required for cenralised order processing

...looking at http://www.mailware.com/. As Stone Edge stated, you should be using a multi... more

Re: Multi Channel Management Software

...to offer on the listing side, but the Stone Edge Order Manager... more

Re: Software required for cenralised order processing

...On option is my company's product, the Stone Edge Order Manager. You can learn more... more

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Supplier

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The Supplier Says

Stone Edge Order Manager

Designed for small and medium sized multi-channel merchants, Stone Edge provides affordable market-leading capabilities for inventory, order and customer management, purchasing, fulfillment and shipping. Offering unsurpassed flexibility, this open solution can be tailored to meet the specific needs of your business from simple to complex and easily integrates with your e-commerce and business ecosystems. Using Stone Edge ensures a consistent customer experience across all channels resulting in increased customer loyalty.

OMS is a complete “back end” system for managing the day-to-day operations of a small-to-medium sized retail business. It lets you combine orders from multiple Web sources, traditional phone and mail orders and walk-in customers, and manage them all in one powerful program. Flexible and affordable, it streamlines your business processes while increasing your efficiency and capacity, which leads to greater profitability and the growth of your business. From the supplier's website
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Updated 14 Sep 2018.
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