SureDone
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Average Rating: starstarstarstarhalf star (32 reviews)

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Good Experience with Suredone

We were looking for an alternative to Channel Advisor and these guys were it. API with eBay is great. API with Amazon is good but could use improvement. While with Suredone we began selling on Amazon and they were extremely helpful throughout that process. For the price, I think they are the best ... more

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Great Partner!

Suredone.com is fantastic!!!! I have been using Suredone.com for several years (mainly for our eBay store) and have always enjoyed working with them. Their representatives are responsive, knowledgeable and helpful. On several occasions they took it upon themselves to help solve my issues. ... more

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Great Product and Great Customer Service

Allows control over inventory across multiple sales platforms. We can list an item once for all platforms, and all orders come to one place. Our inventory is correct, updated, and consistent, ensuring our customer gets professional service in all aspects of our business. Customer service from Sure... more

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3 months and $3000.00 plus and NOTHING - Garbage

After 3 months, thousands of dollars, numerous reps they just couldn't get it going. Cut my losses but $3000+ is a tough pill to swallow. Took my money and ran - no integration, consistent problems with .ca ebay and Amazon - couldn't convert cdn$ vs US$ The concept is great and exactly what... more

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Being patient

To say I'm frustrated would be an understatement. I've been on since March and have had a slew of issues that "no one else is encountering". That being said, from the conversations that I've had with the owner and VP, I believe that they are making earnest efforts to address my issues and I am o... more

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Not Impressed

Cons Slow Slow Slow - Upload anything over 100 lines take a 15 min nap. Export/Upload process is painful choosing fields No Ability to add Ebay Main Images (Variations are used as a main). No Ability to list product differently from channel to channel We like to list products individuall... more

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these guys are a group of misfits.

over promise under achieve. Support is terrible at best. Stay as far away as possible. They won't be around long unless they keep hooking suckers. I was one but no longer. more

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Suredone is helping us grow nicely

Suredone has really helped us solve some inventory issues we were having due to selling across multiple selling channels. Those inventory issues are a thing of the past now, that benefit alone has been huge and allowed us to increase the amount of products we offer. The Suredone platform has some ... more

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Software was buggy and support was horrible

We used it for a while. Software was very buggy and support is horrible. We decided to stop using the system when we could not get response from support or support would tell us to research the problem ourselves. They only have e-mail support and it would take a day or 2 for them to reply. more

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Great Multichannel Software

We searched and tried many multi channel listers. We could not find anything that could list to eBay, amazon and have a online store and push them to all 3 easily. Well you can with sure done. The inventory creator is really easy to use. It updates all marketplaces with one change. It saves us hou... more

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Description

SureDone is a complete multichannel ecommerce solution, including the automotive category, that combines extensible software along with a suite of professional and managed services to support strategic and operational needs for enterprises, brands and growing businesses.

The software combines a web-based user interface, customer accessible open API, along with comprehensive onboarding, support, and curated services such as listing management, customer service and warehouse fulfillment.


Latest Reviews

Average Rating: starstarstarstarhalf star (32 reviews)

starstarstarstardim star
Best software

It is a very nice software in the market for the management purpose and I am using this software for around 3 months a... more

starstarstarstarstar
Great team, responsive & excellent system.

What was good about this product or service overall? It's nice to have a good multi-channel solution at a reasonable ... more

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Great E-Commerce Platform

SureDone is a great platform for creating a e-commerce web-store especially if you sell on Amazon, Ebay, Etsy and now ... more

Latest News

SureDone Joins Amazon Marketplace Developer Council

Marketplace management tool SureDone has joined Amazon's new Marketplace Developer Counci... more

SureDone Adds eBay Catalog Search to Support Product-Based Shopping

Ecommerce management tool SureDone has enhanced its UI so sellers can easily connect their li... more

SureDone Adds Native EDI Capabilities

Marketplace management tool SureDone has added EDI integration with enterprise accounting sof... more

Related Discussions

Multi-Channel conundrum, what does it cost to solve?

...at M2E Pro, Linnworks, Channel Advisor, SureDone, SolidCommerce, Magento Store... more

Ecomdash Strengths and limitations

...I would save over the runner up (Suredone, which nonplussed me in other ways,... more

Re: What's changed the most since you started selling online

...and are priced just right. Skubana, SureDone, Solidcommerce, eComdash, Plenty of... more

Availability

Worldwide

Compatibility

Platforms API, Web Based / SaaS
Accounting QuickBooks
Amazon Sites All
Carriers FedEx, UPS, USPS
eBay Sites All, eBay Motors
Fulfillment eBay Global Shipping, FBA
Other Marketplaces Etsy, Jet, Walmart.com
Payment Authorize.Net, PayPal, Stripe, Worldpay
Price Comparison Google Shopping
Shipping Software ShipRush, ShipStation, ShipWorks, SkuVault, Stamps.com
Shopping Carts BigCommerce, Magento

Pricing

Trial: None

Starting atPrices are based on a combination of GMV, SKUs, transactions, and needs such as automations or API integration. Starting at $499/month.
Fixed monthly fees with yearly discount options. No contract lock-ins. Additional fees for onboarding, managed services and professional services.

Categories

Multichannel Management » Inventory & Channel Management

Marketplace management tool SureDone has joined Amazon's new Marketplace Developer Council and Appstore.

Membership in the Amazon Marketplace Developer Council gives SureDone a formal environment to provide feedback and recommendations on features that may be made available to businesses that sell on Amazon.

SureDone's listing on the Amazon Marketplace Appstore means that more businesses selling on Amazon will have access to SureDone's listing, inventory management and consolidated order management solutions. The Amazon Marketplace Appstore help businesses that sell on Amazon identify tools that will help them grow and expand their business on the Amazon website.

"Participating in the Amazon Marketplace Developer Council will ensure that SureDone customers have a voice in the evolution of the Amazon store," said Jason Nadaf, CEO of SureDone. "SureDone is a customer driven e-commerce platform and we'll be sure to communicate our customer's feedback while participating in the Council."

"Getting early access to new capabilities is a wonderful opportunity for our product team," said Patrick Landers, SureDone Product Manager. "It means we can test software changes sooner, release product versions in a more timely fashion and give immediate feedback to Amazon on implementation issues."

SureDone provides multichannel listing and inventory management with built-in connections to marketplaces such as eBay, Amazon, Walmart, and Jet, a highly flexible automation engine supporting the import and export of data in almost any format from and to almost any system.

Source: SureDone

Ecommerce management tool SureDone has enhanced its UI so sellers can easily connect their listings to eBay's new product catalog.

The update provides support for phase one of eBay's new "product-based shopping" format which was included in the eBay 2018 Spring Seller Update.

"We're excited to be one of the first companies to offer eBay's product based shopping experience within our platform," said Jason Nadaf, CEO and Founder of SureDone. "Being part of eBay's Developer Council with access to upcoming changes ensures our customers receive the latest eBay features very early in their release cycle."

eBay's product based shopping experience enables buyers to easily find merchandise that meets their search criteria and quickly decide which products they want to purchase. It consolidates similar listings into a unified view and lets the buyer prioritize what's important to them, such as price, condition or other criteria, making shopping the vast eBay catalog faster and easier. Phase one, released in May, only includes selected brands and products from the eBay catalog.

For sellers, product based shopping will require that listings be made with an identifier unique to each product. SureDone has enhanced its user interface to allow sellers to easily search eBay's catalog for the correct unique identifier and has also updated its bulk system to allow for the inclusion of this unique identifier. This has been further simplified with automatic lookups when a UPC or manufacturer part number has been provided.

Phase Two of the eBay product based shopping experience, expected to be released in August, will expand upon this foundation to include entire categories instead of specific products. eBay will also allow for the addition of new products and allow sellers to suggest edits on existing products. SureDone is already developing these enhancements and will make them available immediately following the eBay phase two rollout.

Source: SureDone

Marketplace management tool SureDone has added EDI integration with enterprise accounting software such as SAP, Oracle and Microsoft.

"Brands and manufacturers are seeking enterprise e-commerce platforms that support EDI in order to integrate with their existing business processes," said Chris Labatt-Simon, Executive Vice President at SureDone. "We've added this functionality to allow these companies to have an easier time extending their sales and fulfillment channels to include marketplaces such as eBay, Amazon and Walmart.com."

SureDone has directly integrated EDI functionality into its advanced automation engine. Product listing, inventory updates, orders and shipment tracking exchanges are currently supported, and leveraging a direct integration into the SureDone platform, as opposed to using a third party solution, has allowed SureDone to build a templating function into its EDI interface to support almost any kind of EDI form and format - including non-standard forms when necessary. This flexibility puts SureDone at the leading edge of the enterprise multichannel e-commerce marketspace.

"SureDone has always prided itself as being one of the most advanced enterprise listing and order management platforms on the market," said Jason Nadaf, SureDone CEO and Founder. "With the addition of our native EDI functionality we demonstrate that we don't just say we're an enterprise platform - we have the functionality to prove it."

Source: PR Newswire

Ecommerce management tool SureDone has announced a new integration with warehouse management software SkuVault.

SkuVault is designed to manage products using barcodes, supporting multiple bins, shelves, aisles, zones and warehouses. Quality control is improved by better tracking of items that are damaged or expired, and accurate inventory levels can be maintained.

Source: SureDone

Marketplace and storefront management tool SureDone had added a new feature for administering multiple user accounts.

SureDone admin users can now create multiple standard user accounts for employees or virtual assistants. They will soon add the ability to customize the features that user accounts have access to.

Source: SureDone

Multichannel sales management tool SureDone has added an integration with USPS postage tool Stamps.com.

The integration allows SureDone sellers to print postage labels directly from SureDone, and access Stamps.com discounted postage rates. Stamps.com is offering SureDone customers a special monthly rate, and a free digital scale and label printer.

Source: SureDone

No more news about SureDone

comments Do you have news about SureDone? Let us know.

Discussions

Multi-Channel conundrum, what does it cost to solve?

...at M2E Pro, Linnworks, Channel Advisor, SureDone, SolidCommerce, Magento Store... more

Ecomdash Strengths and limitations

...I would save over the runner up (Suredone, which nonplussed me in other ways,... more

Re: What's changed the most since you started selling online

...and are priced just right. Skubana, SureDone, Solidcommerce, eComdash, Plenty of... more

Re: Looking for a Multi Channel Listing Management Tool

...season. Best wishes! Did you check out SureDone? They focus on multichannel listing. more

Re: Looking for a Multi Channel Listing Management Tool

...season. Best wishes! Did you check out SureDone? They focus on multichannel listing. more

Re: Looking for a Product Listing Manager

...will offer. In no order of priority. - SureDone - SolidCommerce Good luck! :) more

Cross-border selling on marketplaces - the good and the bad?

@Andy One of the many things SureDone provides is the ability to add additional... more

Re: Multi Channel Inventory Integration for Volusion

...stocks. There is an integration with SureDone and SkuVault. SkuVault also has... more

Re: Multi Channel Inventory Integration for Volusion

@cs_cs272 SureDone does decrement stock quantities from Volusion when sold on... more

Re: Multi Channel Inventory Integration for Volusion

...sales out of volusion inventory. Suredone, does your solution deduct volusion... more

comments Want to talk about SureDone? Start a new discussion (you don't have to register first).

Supplier

SureDone (no other listings)

The Supplier Says

Multichannel software and services for enterprises and growing businesses

We're a complete multichannel e-commerce solution (including the automotive/motorsports category with multi-country fitment) that combines extensible software along with a suite of professional and managed services to support strategic and operational needs for enterprises, brands and growing businesses.

Our software provides listing, inventory, order and automation services. It combines a powerful user interface (driven by a customer accessible open API), comprehensive onboarding, excellent support, and curated services such as listing management, customer service and warehouse fulfillment.

We serve most verticals, and have specific capabilities integrated for the automotive and motorsports parts and accessories seller (such as fitment, kits and bundles and numerous catalog and vendor inventory and price automations).

Our software is enterprise ready, with the ability to support millions of SKUs, fast export and bulk import, an open API for integration with ERP, POS, CRM or other systems, and is multi-user. We also make dozens of data points about products, orders and fulfillment available via our API. SureDone, 15 December 2017
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Updated 19 Jul 2018.

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